I had a nice experience. They communicate your appointment ahead of time. My technician Logan was very professional. He called me twice to confirm our appointment. He showed up pleasant and took care installing the windshield. Logan was a very nice. I appreciate the great customer service!

Scheduled the day before service. Took place on time and as promised!

Outstanding service. I was a walk-in and they took me without an appointment. I had to wait a couple of hours, but that was better than having to come back. I could not believe it when they had a new glass sun-roof in stock for my Ford Edge. Perfect service.

One thing I've learned moving out of the city is that customer service in smaller communities is most often times stellar - this was one of those experiences, even though it was only for a windshield replacement. I had to go onsite since I needed to have calibration done - they told me 3-3.5 hours, no biggie. 2.5 hours later I got the call they were finished. This is really great considering it was a Saturday and I had things to do and places to go. Great Staff!!

My experience was top notch with the Safelite Team! They navigated a challenge with my insurance company and completed the install same day. All team members were polite, professional and enthusiastic. Fantastic experience, thank you!

amazing service experience.

Walk-in. They were busy but I received fast, professional service. Could not have gone better. Shop is clean, waiting area is clean, people are firendly.

A rock hit my windshield creating a large crack and requiring my entire windshield to be replaced. I chose Safelite because they work with my insurance company. Someone comes to my house and replaces it. Seemed fine. Later, I took my car to run some errands. I noticed patches of adhesive (?) around the driver’s side portion of my windshield. I call Safelite back, and they agreed to send someone out to remove it. Except their technician doesn’t even know what’s on my car or how to remove it, so he tells me he will take my car to a “body shop.” I do not really want someone else driving my car to get it repaired, so he tells me I can go to this “body shop” myself, and they will pay for it. Except it’s not a body shop. It’s some guy’s garage at his house with no reviews or even a website. So am I supposed to bring my car in and sit in some stranger’s living room because he supposedly “has the right chemicals” to remove whatever it is you’ve already damaged my new car with?? This is unacceptable, and I will definitely not be using Safelite again or recommending them to anyone in the future.