Mattoon, IL

Very good service and friendly satisfied with the work would recommend to other people

The man was a complete professional. Did a great job.

He told me that he wasn't satisfied with the result, but that he couldn't do anything about it.

Very nice guy. Didn’t take long and he explained about not driving car for a bit and not washing it for a few days.

Carl was very professional and did a excellent job

The repair tech called on Monday and he was on time. He started removing the plastic from the back of the vehicle. He removed the trim needed to be to install the back glass. He announced he had the wrong back glass because he need one with heater coils. We had told the insurance that the back window was heated. He said he would be back on Friday. He and I took the parts to the top of the freezer. We now had to rewrap the missing window. He arrived on time Friday. The tech repaired the window. He was able to use our credit card. Before leaving I noticed the top cap was missing for the back windshield wiper. The old story of he said he handed me the part on Monday. I just found one of the pieces left on the pad of the folded seats. I now will go to the car repair shop to see if this is the right part or something else missing.

They were on time and did a excellent job.

My experience with Safelite went great! The gentlemen was supposed to meet me at my work at I believe 8am, but he was even early. He was there waiting for me when I pulled into the parking lot. I swiped my card to pay for the service and went inside. When I came back out at lunch everything was done and looked great!