Windshield Repair & Replacement in MATTOON, IL

LEE L.

08/02/19

Finally

Set appointment for a friday between 8 and 12 the tech calls at 8 and said he will be there at 2 at 3:45 he texted me and said he wasn't going vcd to be there at all no reason given. The second attempt at was raining so finally after almost a week later finally got the windshield replaced

On SAFELITE AUTOGLASS - MATTOON, IL

Safelite Team

08/08/19

We appreciate your feedback of our service. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced.

TOM

07/31/19

Better late than never.

My technician did not get to my location until late in the afternoon. HE was scheduled for 8-12 in the morning. He did a nice job and checked for leaks and verified that rain sensor was working. The only thing that was missed was the re-connection of the windshield washer hose at the facia base.

On SAFELITE AUTOGLASS - MATTOON, IL

Safelite Team

08/08/19

We're glad you received good service but, we apologize for our technician's tardiness and for the issue with the washer fluid. If you are in need of assistance, please don't hesitate to contact us at 866-212-5457. Thank you for reaching out.

ROBERT

07/10/19

good work

Our technician was very good. He repaired the spot the item hit, and did a very good job of cleaning the windshield.

On SAFELITE AUTOGLASS - MATTOON, IL

DANNY D.

04/09/19

He showed up on time

He showed up on time and did a good job. No issues.

On SAFELITE AUTOGLASS - MATTOON, IL

KEVIN

03/08/19

Windshield 2000 Alero

Excellent service. Technician was fast and did an excellent job. It was snowing yet he completed the service in about an hour and a half.

On SAFELITE AUTOGLASS - MATTOON, IL

JOAN P.

02/09/19

Windshield Replacement

ADam was the technician who came to replace the windshield on my Toyota van. He was a very ice and polite gentleman. Called ahead to time to let me know when he would be there and he was there as expected. He was Avery friendly with me and let me ask all kinds of questions. He had the job completed in about and hour. I would sure recommend your business to those who need replacement auto glass. Thanks Adam for taking good care of my van.

On SAFELITE AUTOGLASS - MATTOON, IL