I can get past that, it's a mistake and those do happen. Maybe the person didn't even notice it happened, aggravating but I try to believe that if someone noticed that they'd have brought it up. But then Sunday night a storm hits and I'm driving home with my family in the car, I have almost no visibility. The windshield was not cleaned properly before it was put onto the car. There was a film or residue on both the inside and outside of the glass. This was a HUGE issue, if I wasn't less than 3 miles from my house, or worse if I was on the highway when it happened, I'd have been in actual danger.
The staff was friendly, the timeframe was reasonable, but the actual application was not up to par at all.