Waukesha, WI

The day before the back window on my van was smashed after someone didn't put the hatch down and through the open garage door it went. I called my insurance company at 4:15 and by 8:00 AM I was at Safelite being greeted by a very friendly person who explained everything (COVID - related) and explained to me a technician would be out shortly. Shortly, it was and full understandable explanation was given to me as what needed to be done. Do replace your back windshield wiper, because there really are tiny glass particles in your old one. Work was done in 2 hours as promised and on my way I went. I stayed in the very clean waiting area where there was a clean bathroom, water and coffee available it I wanted. Free wi-fi for me to get my work done at a table. I couldn't be happier with my experience. I just hope I don't have to go there again. But if I do, it will be great!