Waukesha, WI

Safelight came to my workplace which was great. They filled the spot where the stone chipped the window but the small "veins" continue to spread.

Midway through our appointment time, we were phoned to say their employee called in sick. This is a commercial company so having the truck out of service is costly. I was told Next Friday by person on phone. Next Friday came and I called to find out it was the following Friday than the current Friday. So to sums it up we had taken the truck out of service again. Finally on the third Friday someone showed up and did the job. Took three days revenue and the cost of the windshield. They should’ve figured out how to get it done the very first appointment whether their employee called in sick or not. I run a company in one hour please call in sick sometimes that means I have to get out there and do things. From one business to the next station of understood the cost of taking our truck out of service for a day..

While I was unhappy with the fact that I needed a new windshield, I was already confident that Safelite was going to do an adequate job replacing it. What floored me is the extra time the installer took to transfer more than TEN years of membership stickers from a camp we visit every year to the new windshield -- memories saved!

Service was good and windshield appears properly replaced. Many greasy fingerprints left on door pillars and hood. Dirty spots left on driver's seat left front corner.

The guys were friendly and gave me ETAs in the completion.

Scheduling online was easy and I was out in about an hour. Fast quality service.

Fast accurate and friendly services

I was very pleased with the service I received — including from the lady who checked me in and the technician who fixed my windshield in lightning quick time. I certainly would recommend Safelite and won’t hesitate to call on them again if the need arises.