West Bend, WI

The end results of the final result replacing the glass was good. Getting to that point left much to be desired. the Safelight/ American Family service person required me to say my phone number 4 times and still got it wrong on the order. I was asked to provide my policy #, my name, my address, etc even though she said it was all on my policy. then asking me to pick "drop and go" or appointment, etc without explaining the differences was frustrating.

Great, fast and friendly service.

This location was very flexible after I scheduled my on-site (at home) service and they did not have the glass my car needed. In the end I had it done at the service center and it was done well and on-time.

After repairing my car door can not open from inside, I have to wind down and open it outside which is bad.

The technician was polite and explained everything to me. He was fast and efficient.

Very happy with the service!! Got in the same day I called!!

Very friendly person! Actually noticed crack in my wife’s windshield and came back to fix that!

The technician was very nice and friendly!