Toni T.@ToniLeighMc- REVIEWS
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Safelite Tech Experience
208 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
showed up on time ,replaced
showed up on time ,replaced front windshield without me being there, allowing me to other things. locked up afterwards an informed me
On SAFELITE AUTOGLASS - MODESTO, CA
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Window chips
Thought it would be less noticeable. But looks the same.
On SAFELITE AUTOGLASS - MODESTO, CA
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great experience! Easy, fast and
Great experience! Easy, fast and the representative was very nice and professional.
On SAFELITE AUTOGLASS - MODESTO, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very good service
I was greeted warmly and treated respectfully by all three employees with whom I interacted. The work to be performed, and potential complications (possibility of crack expanding during repair), were thoroughly explained to me before hand. The repair to my truck’s windshield was completed quickly and professionally, luckily without need for a full windshield replacement. Coffee and water were offered while I waited. Overall I was very pleased with my experience at Safelite, and would go to this same business again, if and when I need this type of service in the future.
On SAFELITE AUTOGLASS - MODESTO, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great job, outstanding repairman.
Great job, outstanding repairman.
On SAFELITE AUTOGLASS - MODESTO, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Repair to windshield chip.
Communication from the technician beforehand was great. Letting us know who it was and texted us when on the way to our home. Arrived as planned. Our $500. insurance deductible was waived due to the chip being repaired....a replacement of the windshield was not needed.
On SAFELITE AUTOGLASS - MODESTO, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great job
Technician was professional and courteous great service
On SAFELITE AUTOGLASS - MODESTO, CA
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Not sure
I am not really happy with the results of my windshield repair...I can still see the chipped area and the cracks look like the are coming back again.
On SAFELITE AUTOGLASS - MODESTO, CA
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The cracked my windshield when
The cracked my windshield when it was just a small knick, then had nerve to tell me I can pay for a new windshield. I was never told them repairing the windshield may cause more damage. I would of never did it. The lady who did my windshield repair had no experience doing her job. They hire inexperienced people.
On SAFELITE AUTOGLASS - MODESTO, CA
We apologize the repair was unsuccessful. Unfortunately, when dealing with damaged glass, this can sometimes happen. We refer you to our repair policies listed on our website. We hope it helps. Thank you for sharing your feedback. Windshield repair warranty The repair process involves the injection of special adhesives into the damaged part of the glass. The degree of success of each repair is a function of several variables. The best results are obtained when the damage is recent, the point of impact small, the cracks around the damaged area are small, and there is not moisture or other foreign matter in the damaged area.
In some cases, the attempt to repair a windshield can result in the chip or crack becoming larger, and we are not responsible for such damage.
Our windshield warranty works as such: if you are dissatisfied with the repair, we will credit the cost of repair toward replacement. If your insurance company paid for the repair, the insurance company will receive credit.
We guarantee that the repaired portion of the windshield will not crack further and that the repair will pass any state vehicle inspection, or we will credit the cost of repair toward replacement.
This windshield warranty applies as long as you own or lease the vehicle on which the repair was made and is not transferable.
In some cases, the attempt to repair a windshield can result in the chip or crack becoming larger, and we are not responsible for such damage.
Our windshield warranty works as such: if you are dissatisfied with the repair, we will credit the cost of repair toward replacement. If your insurance company paid for the repair, the insurance company will receive credit.
We guarantee that the repaired portion of the windshield will not crack further and that the repair will pass any state vehicle inspection, or we will credit the cost of repair toward replacement.
This windshield warranty applies as long as you own or lease the vehicle on which the repair was made and is not transferable.
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