West Monroe, LA

The technician was scheduled for the afternoon, when my child who was using the truck would be out of school. They called and requested an earlier time, so I sent them to the school and told them I'd let my child know so he could unlock the truck when he was free. They seemed very impatient while they kept calling me. I explained that my child was in fact in a mid-term at the time they arrived and I was trying to accommodate them. I finally asked the school to excuse him from class briefly to unlock the truck. When all was said and done, the technician didn't remove the (new) inspection sticker from the truck but left it on the old windshield. When I called to get it back, I was told they weren't sure if they would be able to remove it. I was adamant after talking to the insurance company, the company who issued the sticker, and the sheriff department that they are supposed to remove the inspection sticker and leave it on the new windshield, they finally agreed to return and do so.

This was way more difficult that it should have been.