I made a call to Safelite to find out what the situation was and they said that after contacting him, he was on his way home. I was not happy with that situation, however the Safelite agent I spoke to on the phone was really nice and worked with me to get the windshield replaced.
SOOO, I had to reschedule but this time at my home. This tech came out and replaced my windshield. He was really courteous and did a really good and fast work at replacing the windshield.
The service of Safelite was satisfactory and I'm very happy with the work done. The techs and agents were really nice and very helpful.
I have a friend that said she needs to get her windshield replaced and I suggested to call Safelite. I hope she does.
(Safelite jingle) Safelite came by
Safelite replaced :D