excellent job, quick, easy, knowledgable

excellent job the technician was great and helpful answering all my questions

Top notch customer service and quality of work. We were regularly updated on every step of process via email starting with the appointment confirmation, reminder, whom we would expect to see when we arrived (image of store manager) and cost of repairs so there were no surprises. We paid the deductible and the rest was taken care by the insurance company.

Our minivan was damaged twice--once in the back window, and once the front windshield. Both times the Safelite technician came in a timely manner, did an excellent repair job, and cleaned up every shard of glass inside our car. They are a pleasure to work with.

I brought my 2018 Subaru Legacy in for what should have been a simple windshield replacement. However, because the car is equipped with "Subaru Eyesight" the job became so much more than that. When i picked up my car and was told it was ready and good to go, I got inside and all the lights telling me the eye sight was not working were lit up. I brought this to the attention of the manager immediately. His name is Jonathan and he seemed polite and helpful. He asked if i had a few minutes to wait while they recalibrate it. I waited and they were unable to do it. They told me it was odd because they successfully completed the calibration earlier..which is definitely not true. Anyway they asked if i could bring the car back the next day which we arranged. So now I am in 2 days for a windshield. The second day in the afternoon I get a call from them stating they are unable to calibrate the cameras because of a mechanical issue with my power steering and that the car needs to go to subaru for service. So now this has become a full on mess. I call my insurance company immediately and report this because they referred me to them. They connected me to Safelite corporate offices where I spoke to a very nice and helpful woman named Daisha who told me this was completely unacceptable and she contacted the shop. She spoke to them and then told me they were looking into a few things to correct the problem but that the car will be returned to me today and I may have to wait a few days for the next step. About an hour later the shop contacted me and told me it was all resolved and working properly. They admitted they were doing the calibration incorrectly and had to contact the software company for instructions. So long story short, they didnt know what they were doing and were just trying to get rid of me by telling me it was a mechanical problem. Now imagine if i went to the Subaru dealer, and the field day they would have had with me if I asked them to find out what was wrong with my car. I felt that they attempted to get rid of me and put blame on something else other than their own lack of knowledge.

Office staff pleasant. Gentlemen that replaced window was super attentive and pleasant as well.

Service was great and professional

Jason helped me out with a cracked windshield. He walked me through everything I needed to know. He is a true gentleman and professional. I will definitely come back to this location for any auto glass matters.