Nice a real gentleman very clean knows what he's doing

My original appt was for Monday from 12-5 Jan 21st. I received a confirmation email at 9:30 that morning that confirmed the name and the picture of the tech that would arrive and that they would send a text message when they were close to arrival to last four digits of my cell phone, which were correct. At 4:40 I called to check on the status since I still had not heard from the tech and they told me due to the cold weather all appts were cancelled and I should have received a call. I never did. I lost an entire day of work to stay home at wait. She then replied that the next appt wouldn't be until Wed but it was suppose to rain and since I don't have a garage it would most likely be cancelled. My other option was to take another afternoon off work and bring it in to be serviced at Safelite. This is what I decided to do and I was happy with the tech and the work, however no one acknowledged the mistake that was made in the beggining and the inconvenience and loss of work it caused me. You advertise it being quick and easy and it was not. It was the opposite. As of now I would not recommend the service. I gave 2 stars instead of 1 because I was happy with the tech who did the work and the speed at which it took at Safelite.

I had an excellent experience with safelite! The technician was very nice and considerate. Pedro, called me prior to his arrival on the time frame he would be at my job. He then called me when he arrived at the site. It was so convenient and easy! Pedro had me check out the windshield and make sure everything was perfect prior to him leaving. He really took the extra time to explain everything to me and made sure I was happy with the service.

I was extremely impressed with the service I got. Early on 1/9/18 my car was broken into via my passenger side window, and belongings were stolen. I immediately called the police and then around 11AM put a claim in with my insurance to fix my window. Safelite was recommended by my insurance company, and a technician was in my driveway by 4PM. He vacuumed my whole car, as well as my daughter's car seat making sure all glass shards were cleaned up, he repaired my window and cleaned the outside area where he was working. He was extremely professional, and very empathetic as to what had happened to me that day. I HIGHLY recommend Safelite to anyone in need of glass repair. I will be sure to spread the word!

I had my windshield replaced everything went well, it took two techs to do the job because the windesheild was so fragile. They had a hard time getting it out, but got the new one in and it looks great. Later on I went to clean my dash off all the fine glass pieces and i found where they had damedged and cracked my dash pad. Called the store to confirm with them and get the before pictures of my vehicle said they would email them and I never did. Never heard back from anyone or had any emails answered.

Came i’m time did a very good job I couldn’t ask for more

Marcos was on time, texted me when on his way to my work as I had requested, and did a fantastic job!!! Satellite makes it so simple and convenient to have a cracked windshield replaced.

Super friendly and professional staff. The service was really good and finished quick. Will be back here in the future. Would recommend to a friend.