Very professional. Contacted me prior to arrival. Arrived on time, was informative as to procedure, and performed excellent service.

Quick, professional, and caring!

Eugene was on time, efficient and polite. The windshield was replaced at my work with no interruption to my day.

How wonderful to have someone come to our home and replace our windshield! The man was polite, quick and it is great to be able to drive without looking through a cracked windshield.

Great communication and updates on timing of installation. Mechanic was very polite and offered good description of work and post install best practices. Cleanup was excellent.

Santos has been my technician twice and both times gave excellent service. He called me when he was on his way and walked me through the steps after of what not to do with the windshield for the next couple days following. I got to do my office work while he was working and he just notified me when he was done.

I got a small chip in my windshield from a stone on the highway so I contacted my insurance company. Setting up an appointment was a breeze and I even received a phone call prior to my appointment. The technician was prompt and within the scheduled time slot but I received a phone call that he did not have the proper equiptment with him to repair the chip and that another tech would return to repair the issue the next day. The following day I received a call in the morning from a tech stating that he had a busy schedule and that he would have to swap the appointment to the following afternoon. While at work making arrangements to get there for the second day in a row the tech followed up and told me my windshield had been fixed. After inspection the tech did clean my windows with a dirty rag and the repair was sub par. I contacted customer service and told them that I was not satisfied and the inconvienece that I had gone through and I was told that it was not cosmetic and that the repair that had been done has restored the integrity of the glass. Now here I am not even two weeks later and my fixed glass has spread. I contacted the warranty department and was greated this time with a friendly rep but was told it will be 1-5 days to recieve a call back for a replacement. Overall this has been a big waste of my time and will continue to be until it is resolved. My vehicle is was three days old at the time of the issue and I work in the public serivce industry and know that if I don’t have my supplies or I did a sub par service that my business would suffer. Kudos to the last customer rep I talked to for being pleasant and trying to resolve my problem.

The gentleman that replaced my windshield was very professional and courteous. My windshield was replaced the day after I called for an appointment, No complaints, would recommend Safelite