They came out to fill in a chip and I swear you can not tell where the chip was. They are very professional and explained everything to me. Would definitely use them again.

The tech arrived on time the first time. That's the only good thing a could say. After the work was "completed" I drove my van in the rain. As soon as I got in my van I noticed the suction cup makes on the windshield and driver windows. He never washed the windows. When I turned on the wipers, nothing happened. I looked and saw the driver side wiper blade pinched under the passenger side. So I had to stop, get out in the rain and remove the stuck wiper, now cut and broken. That did not solve the problem as the driver wiper didn't work. The nut securing it was loose. So in the rain I had to adjust and tighten the arm. I called and explained the problems and they said they would send out someone the next day to replace the wipers and clean the windows. The appointment time was 1-1:30, I left my office at 11:00, he showed up at 11:02, so I had to turn around and go back. When the tech got there I had to explain the problems again. So he washed the windshield and began to walk away. I said that the driver window needed to be cleaned too, so he did. He had no clue he was supposed to replaced the wiper blades and didn't have them. He had one that was close to the correct size so he put that one on. I called again and complained. They said they would send someone out the next day. No time was given and I was away when they showed up unannounced. No one called to reschedule. So again, I had to call looking to get the problem fixed. The blamed me for not being there. They said they could send someone out again too replace the blade. I said they both need to be replaced. He said only one broke. I said really? They need to be replaced in pairs, I didn't break it, they did and I want them both replaced. He said ok. They finally came out and replaced both blades.

Frankie from the Waterbury location did a fantastic job with a replacement windshield install on my new Jeep Gladiator. He was highly conscientious, kept me informed of his arrival time and what to expect with the curing of the seal. He made such a great impression on my wife and I, and Safelite should be very appreciative of Frankie in representing the business. Highest ratings possible for Frankie! Thank you very much!

The whole process was easy from start to finish

Not sure what they did the chip and crack is still there

good work. got to go in early due to cancellations. they forgot to take tape off, but I left on couple days for secure hold. my decision.

Technician very professional, knowledgeable, courteous and did a great job. Only redirecting feedback was arrival time was well outside scheduled time window. Fortunately, I had some time-flexibility. Technician was apologetic and completed job expeditiously.

My daughter brought her car in for a broken windshield, whoever the technician was, he did a horrible job, so she called Safelight and was told they were sending someone to her home at 8:00 this morning. They never called back but texted her saying that they couldn’t be there. She wasn’t given another appointment, nothing. your advertisement should be changed to “We’ll be there when we get there. I’ve haven’t had to deal with your company and I hope that I never do. Your service is lacking in everyway....quality and competence. Safelight repair - Safelight replace is a joke.