Norwood, MA

My rear passenger door was smashed by a thief for access. I walked in with the insurance claim number and they took care of it within 2 hrs including vacuuming up the mess of glass.

Edwin was wicked friendly and helpful!

Great service and friendly staff

I HAD THE HARDEST TIME SCHEDULING MY WINDSHIELD. FINALLY I GOT AN APPOINTMENT IN NORWOOD. I WAS GREETED THEN SAT IN THE LOBBY WAITING FOR MY CAR. THERE WERE TWO PEOPLE AT THE FRONT DESK, A MAN AND A WOMAN. WITH SOCIALLY DISTANCING THERE WASN'T MUCH CONVERSATION GOING ON AND BESIDES i WAS ON A CONFERENCE CALL FOR WORK. THE WOMAN WENT PASS ME TWICE GETTING COFFEE BUT DIDN'T OFFER ME ANY. AGAIN WITH COVID19, I DIDN'T WANT TO TOUCH ANYTHING BUT THEN THE MAN GOT UP AND ASKED ME IF I WANTED ANY COFFEE. I DECLINED BUT THOUGHT THAT'S WHAT CUSTOMER SERVICE LOOKS LIKE TO ME. BUT AT THE END, THE WOMAN WAS QUICK TO ASK ME TO GIVE 9S AND 10S ON THE SURVEY. SHE'S THE REASON THEY'RE NOT GETTING A 10.

Great knob and so convenient

I did not receive the link to write the review calling the employee/manager? a 10 but I will say so now. Also, the manager showed me the risks of some rust on the roof and we did not see any holes so the job was completed but it's good to know it will continue to rust even though they cleaned it up. Good price also, not covered on any insurance.

Fixed it fast.. great service.

The job of replacing my windshield was done well and the completion time was shorter than initially forecasted. However, after my car was returned the next day we noticed a few items that were in the car were missing. It was about 3 items in all and it put a bad feeling on the overall experience.