Toni T.@ToniLeighMc- REVIEWS
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Service Work Technician Safelite Windshield Experience
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Price Repair Glass Problems Recommend Man
Replacement Appointment Quality Crack Window Car
Service Work Technician
Safelite Windshield Experience
858 Reviews
Updating Results
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield Replacement
Safelite sent technician Eric to my house to replace my cracked windshield. Eric contacted me to let me know he would be here in about 15 minutes. When he got here he got right to work and had the windshield replaced in about an hour and a half. It looked great. Eric was very friendly and did a great job. This is my second windshield that Safelite has replaced, and both times everything went very well. I would definitely recommend Safelite to anyone who needs a windshield replaced!
On SAFELITE AUTOGLASS - O'FALLON, MO
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
replacing windshield
The repairman was very thorough and quick.
On SAFELITE AUTOGLASS - O'FALLON, MO
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Safelite OFallon , MO
Incredible customer service. Quality repair work all in less than 30 minutes. I could not have asked for better service. Thank you for a Job well done!
On SAFELITE AUTOGLASS - O'FALLON, MO
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent Service
From the beginning of scheduling to the completion of my window replacement, the process was so simple. The emails to inform me of the next process, the picture of the technician that was to arrive at my home, to the entire window replacement. The technician they sent was friendly, knowledgeable, professional and careful.
On SAFELITE AUTOGLASS - O'FALLON, MO
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
On Time
My first appointment , they ordered the wrong windshield, so I had to return after the part came in. Upon return the service took 1.5 hours and I was satisfied with the replacement window. Since I had to return, they took $25.00 off my price for the inconvenience. Overall I was satisfied with the service. The technician was very courteous.
On SAFELITE AUTOGLASS - O'FALLON, MO
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Not repaired as I expected
Not even sure if my windshield was repaired properly. The guy was nice, but mentioned how he was in a hurry. I’ve had multiple chips repaired in the past. They repairs took at least twice as long and were barely noticeable. He was done in 10 minutes and I can still see every crack and chip. I’m not happy with the way the repair looks.
On SAFELITE AUTOGLASS - O'FALLON, MO
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield Repair
They worked around my schedule and completed the work crazy fast.
On SAFELITE AUTOGLASS - O'FALLON, MO
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Staff was very professional and
Staff was very professional and easy to work with. Tech explained process and they completed the work in the time quoted.
On SAFELITE AUTOGLASS - O'FALLON, MO
We are pleased you enjoyed our staff and professional service. Our team endeavors to deliver customer delight every time. Your feedback is valued. We hope you will make Safelite your 1st choice for future auto glass needs.
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