Toni T.@ToniLeighMc- REVIEWS
Filter Reviews
Service Work Windshield Safelite Technician Experience
Staff Tech Repair Use Price Looks
Appointment Guy Car Installer Results Recommend
Man Quality Shop Replacement Person Guys
Service Work Windshield
Safelite Technician Experience
388 Reviews
Updating Results
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
VERY PROFESSIONAL
they were prompt. no waiting. intake and checkout very professional. Top notch
On SAFELITE AUTOGLASS - OKLAHOMA CITY, OK
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield crack
This place is awesome! The crack was slightly longer than what they normally repair, but the guy did it for me anyways which was super nice so I didn’t have to replace the whole windshield. The job took about an hour and I was on my way.
On SAFELITE AUTOGLASS - OKLAHOMA CITY, OK
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
No
Had to take my car to the dealership after and pay arm and leg to get reprogram after the safelite said they could do it and could not
On SAFELITE AUTOGLASS - OKLAHOMA CITY, OK
We appreciate your feedback of our service. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced.
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Horrible Experience.
Had windshield replaced and eye site recalibrated. The eyesight isn’t working. Had to take to Subaru to get it correctly recalibrated. The Safelite person told me he would remove it from my ticket. Can’t get a hold of him to do so and the call desk can’t remove it. He gave me a number to call with no ability to leave a message. I love 30 minutes from the store. They should have checked before I left the store. Very inconvenient. Would not recommend safelight to anyone needing repairs!
On SAFELITE AUTOGLASS - OKLAHOMA CITY, OK
We rely on customer feedback as this will allow us to improve wherever possible. Our goal has always been to provide our customers with the best service and were sorry for not meeting your expectations.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Insurance Claim
Daniel was complete in his work and was very informative. I will use your company again.
On SAFELITE AUTOGLASS - OKLAHOMA CITY, OK
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
You guys should really get
You guys should really get a shop in Norman that way you are closer. They said it would take 1.5-2 hrs to replace the windsheild. It took 45 mins. It would be helpful to be more accurate on wait times. Overall great service and I loved that you guys washed all the other windows too since my car was super dirty.
On SAFELITE AUTOGLASS - OKLAHOMA CITY, OK
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
"lifetime guarantee"
The advertised lifetime guarantee, is a little deceptive. To me, a lifetime guarantee would mean they would repair the defect as many times as needed. Instead, they will repair the defect and if it fails (comes out) they will refund the money that was paid for the service, and you will still have a defect in your windshield. Most people if they used their insurance, that means they will refund whatever payment amount to the insurance company, and the consumer is still left with a cracked windshield. The repair is noticeable, so not quite as complete as seen on their commercials!
On SAFELITE AUTOGLASS - OKLAHOMA CITY, OK
We're sorry that you are unhappy with the outcome and our repair policy. Unfortunately, every repair is different and there is no magic formula to make the damage completely disappear. Our repairs are done to help prevent the glass from cracking further and save our customers from needing a full replacement. We hope this information is helpful and ask you contact our customer care team at 866-212-5457 if you have further questions. Thank you for sharing your feedback.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Service
Daniel. Our Safelite tech arrived on time after calling to let us know he was on his way. His expertise was very apparent.
On SAFELITE AUTOGLASS - OKLAHOMA CITY, OK
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
They didn’t replace the seal on the bottom
The seal on the bottom looks cracked and very bad. I think once you remove an old seal to replace the windshield, you shouldn’t use the same old seal. All seals should be replaced, so the job looks professional. It doesn’t look professionals with a crack seal. I’m not too happy with the job.
On SAFELITE AUTOGLASS - OKLAHOMA CITY, OK
We apologize you are having an issue, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
Loading...
