Toni T.@ToniLeighMc- REVIEWS
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Service Work Technician
Safelite Experience Tech
144 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Service Tech, very friendly, &
Service Tech, very friendly, & kept up to speed on when he’d be at house to replace my windshield.
On SAFELITE AUTOGLASS - OTTUMWA, IA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Top notch
I believe Zach was the young man who came out and fixed my broken window. Great service! Great communication! He was fast, thorough, polite and efficient. Some of the best service I have experienced in Southeast Iowa.
On SAFELITE AUTOGLASS - OTTUMWA, IA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very personable serviceman & quick
Very personable serviceman & quick service.
On SAFELITE AUTOGLASS - OTTUMWA, IA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
the texhnician was very prompt
the texhnician was very prompt and courteous. explained the job that has to be done
On SAFELITE AUTOGLASS - OTTUMWA, IA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very Professional and Quick Repair
Very Professional and Quick Repair
On SAFELITE AUTOGLASS - OTTUMWA, IA
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Too expensive we had a
Too expensive we had a very small chip in window and charge us $163. For a 10 minute job!!
On SAFELITE AUTOGLASS - OTTUMWA, IA
Thank you for sharing your feedback. We're sorry for your unhappiness with our prices. We do our best to provide the best service possible, and feel our prices are competitive. If you feel there is an error, please reach out to our customer care team at 866-212-5457.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Replacement in Oskaloosa
Zach, my technician, was very professional, efficient & friendly. In about an hour I had a new windshield that was the cleanest I've ever had.
On SAFELITE AUTOGLASS - OTTUMWA, IA
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Not what I would call a good Average....
My wife had a rock chip her window, I'm sure this is how all of these reviews start, so I'll skip the story. I also had 2 rock chips in my windshield so both vehicles were scheduled to be done. her car had a double pit chip. was told it was a 1 in 1000 chance it might not fix. Low and behold, the odds panned out and her chip is now a 6 inch crack that we will now have to pay to replace. Both of the "Easy" chips on my windshield are both still very visible after the repair was done.I'm banking that at least maybe since they were filled that they might not spread,but only time will tell. So basically out of the three chips , none were fixed. The technician was very nice and timely, but I would have been better off just putting the money towards a new windshield for her car.
On SAFELITE AUTOGLASS - OTTUMWA, IA
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
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