Toni T.@ToniLeighMc- REVIEWS
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121 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
New Windshield
Service was great! They came to me and had a new windshield installed in a timely fashion.
On SAFELITE AUTOGLASS - OTTUMWA, IA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent Service
The tech was amazing, he communicated every step of the way. I would 100% recommend safelite auto glass repair!
On SAFELITE AUTOGLASS - OTTUMWA, IA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service. Friendly and accommodating.
Great service. Friendly and accommodating.
On SAFELITE AUTOGLASS - OTTUMWA, IA
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
2014 Dodge Durango Windshield
Very good service, instal was great. A little on the pricey side otherwise be 5 stars.
On SAFELITE AUTOGLASS - OTTUMWA, IA
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
I can still see rock chip!!
I am just now back in Iowa and I am really disappointed in the rock chip repair!! I can send photo if you like!
On SAFELITE AUTOGLASS - OTTUMWA, IA
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Quick and quality
The service was quick, setting up the appointment was easy, and the windshield is just as expected.
On SAFELITE AUTOGLASS - OTTUMWA, IA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very good service
The guy showed up on time. Very nice man. Excellent customer service. Did everything in 1 hour. I would use them again and recommend to anyone.
On SAFELITE AUTOGLASS - OTTUMWA, IA
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Expensive Chip
I had a 1/4” rock chip repaired and can still see the chip mark.
The cost was very expensive compared to other prices I obtained after-the-fact.
The last chip I had repaired was about $60. The bill for this was approximately $126! I was out of town and had to utilize the service at Ottumwa. My insurance agent agreed on this repair charge as excessive.
I am probably wasting my time writing this and will not hear back from you?
The cost was very expensive compared to other prices I obtained after-the-fact.
The last chip I had repaired was about $60. The bill for this was approximately $126! I was out of town and had to utilize the service at Ottumwa. My insurance agent agreed on this repair charge as excessive.
I am probably wasting my time writing this and will not hear back from you?
On SAFELITE AUTOGLASS - OTTUMWA, IA
Thanks for sharing, Dana. We apologize you are unhappy with the cost to have your windshield repaired. Please feel free to reach out to our Customer Care team at 800-800-2727 with your work order information so we can better assist you. We do want to ensure you were charged the correct amount.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Service!
Thank you Chad for repairing my windshield, appreciate your kindness and service!
On SAFELITE AUTOGLASS - OTTUMWA, IA
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