Ottumwa, IA

Tim was friendly, conversational and open to questions as I was a first time customer.

They were very prompt with their with their job and they explained very well their job was excellent thank you very much

Great service! Appreciated their ability to come to my work to replace my windshield.

Excellent fast service. Highly recommend

Tim was excellent he was early very knowledgable very patient and excellent actually explaining things if we were out with him.

I really appreciated having Safelite come to my home to replace the windshield on our vehicle. They texted me a picture of who was coming, and were very polite and efficient. Thank you!

Good work. Had a hiccup with equipment the first day and had to come back. Luckily I had an extra vehicle I was able to drive.

Our 1st scheduled appointment was for Feb. 16th. we had to cancel due to weather & dead battery. We rescheduled for March 2nd. our service person was here on time , but didn't have the proper parts. rescheduled again for the 3rd. we were pushed backed a couple of times until 6pm, We would not be available to be at the office at that time. rescheduled for the 4th. our service guy was here at 2pm and finished roughly around 3:30 pm. All in all the service was fine.