Windshield Repair & Replacement in SHAWNEE, KS

PETE

09/13/19

2019 Ford Fusion

Joe did a great job and communicated with me throughout the entire process.

MIKE

08/29/19

The service I recieved was

The service I recieved was excellent. It only took an hour to complete the job, Matt was professional . The store was clean, provided water and coffee for the customers. I would recommend Safelite to anyone needing glass replacement.

On SAFELITE AUTOGLASS - SHAWNEE, KS

LINDA F.

08/28/19

It took a while.

Glass and service was fine. I could not believe it took over 2 weeks to have my appointment. Great that your business is doing well, however I needed it done quicker than that.

On SAFELITE AUTOGLASS - SHAWNEE, KS

Safelite Team

09/04/19

We truly appreciate your business and we love to hear from our customers. We are so pleased you enjoyed working with our team, and we thank you for your patience during the process as well.

John T.

08/27/19

Customer service needs work badly

Last time I went to Safelite the customer service was greatly. They were very helpful and very customer aware. Now they act like I am bothering them and I guess they don't even know about the statement on their website since we got there around noon but told us we would have to make an appointment for a chipped windshield.Also they wanted to charge 150.00 when the costs are generally around 50.00 at most. I am going to another place to have the same service done for 40.00. So sad to see Safelite going down hill.

On SAFELITE AUTOGLASS - SHAWNEE, KS

Safelite Team

08/29/19

Please allow us to apologize for the negative experience you had during your service appointment. It seems that we have failed in our mission to provide excellent customer service. Your comments will be shared with the appropriate management team so that these types of issues may be prevented in the future. If you would like to speak about this matter any further, please feel free to contact our customer care team at 800-800-2727. Thank you.

YUKO

08/23/19

Ford Escape Windshield replacement

From getting our evaluation, setting up appointment & having the work done, was seamless, professional & satisfactory.

On SAFELITE AUTOGLASS - SHAWNEE, KS

JERRY K.

08/22/19

Replace and calibrate windshield

Employees were very polite and knowledgeable. Finished an hour earlier than we expected.

On SAFELITE AUTOGLASS - SHAWNEE, KS

JEANNE

08/21/19

Patrick replaced front broken windshield

After I missed his call because I had silenced my phone during an interview. He left a message to let me know that he moved on to next task and approximate time he would return to my location.

On SAFELITE AUTOGLASS - SHAWNEE, KS