Pensacola, FL

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Store address:

351 Creighton Rd.
Pensacola, FL 32504

Store hours:

Monday - Friday:8:00 AM - 5:00 PM
Saturday:8:00 AM - 12:00 PM
View on map/get directions

Windshield Repair and Replacement in Pensacola, FL

The high summer temperatures in Florida can cause windshield damage to spread quickly, so make sure you schedule a repair or replacement with the Safelite® technicians in Pensacola as soon as you spot a chip or crack. We can often fix minor issues within just 30 minutes and our windshield repairs are guaranteed for lease turn-backs and state vehicle inspections. Our talented team can also replace your windshield with a new one quickly using the industry's fastest drying adhesive, so you can be on your way again.

Auto Glass Services Offered:

Local tips:

There is a Sears store within a 5 minute walk east of our location. We have cable TV and refreshments for customers here.

gold star gold star gold star gold star gold star

@safelite not only did the safelite guy replace my windows, he cleaned all 4 of my other windows and my awesome

Twitter AvatarToni T.@ToniLeighMc

SAFELITE AUTOGLASS - PENSACOLA,FL (06262) is rated 4.7 out of 5 by 310.
Rated 5 out of 5 by from Great service Use them a week ago and the experience was great.
Date published: 2017-01-20
Rated 3 out of 5 by from Polite Technician I still the chipped crack when sun shines on it. Not sure if you are supposed to see crack once filled in.
Date published: 2017-01-19
Rated 5 out of 5 by from Excellent Serive I used them and am so happy I did! They are the best!!
Date published: 2017-01-18
Rated 5 out of 5 by from Amazing job Thank you for everything! I would recommend to anyone! I priced a local business at $350 to take to them, and I paid less than $300 and didn't have to leave my house!
Date published: 2017-01-18
Rated 5 out of 5 by from Great customer service Called on a Thursday night, a my appointment was set for first thing Monday morning, service took about 2 hours. No complaints.
Date published: 2017-01-16
Rated 5 out of 5 by from Wonderful experience I had the team come out and replace my windshield over the Christmas holidays. The gentleman who came out was very nice and handled the replacement in a professional manor. He was quick and did a great job.
Date published: 2017-01-12
Rated 1 out of 5 by from A Major Let Down I brought my vehicle in on Friday, 12/23/16, for a 10am appointment to have my windshield replaced. After I returned home, my husband noticed paint was missing on the driver's side window pane. We immediately called our insurance company which connected us to Safelite and an appointment was scheduled for someone to come out and look at the issue. The technician came and sent a picture to his supervisor. The supervisor then send him a photo back stating it was like that when I brought the vehicle in and the local shop has a time stamped photo to prove it. My question to you is this: If you take photos of issues with the vehicle prior to working on them, shouldn't you discuss that with the customer to ensure both parties are in agreement? The reason I ask is that there was a gentleman who came in behind me who had an appointment the same time as me. The technician replacing his windshield came out to the lobby, introduced himself and asked permission to move his vehicle into the garage. A few minutes later, he came in with a hand held device and showed the gentleman issues on his dash and wanted to make sure they were in agreement before he proceeded. He even had the customer sign that he agreed. After that, at approximately 10:15-10:20 another technician came through the shop door and stopped at the reception desk and picked up what I can only assume were my keys as the receptionist stated, "She's waiting" and I was the only female in the lobby. He walked right past me without introducing himself or speaking a word. He NEVER came and spoke to me about the photo he allegedly took of the missing paint to ensure we were in agreement before he proceeded. I did not see him for another hour when he returned and told me my vehicle was complete and ready. He ushered me to the driver's door from the rear of the car and was more interested in letting me know he cleaned all the windows and vacuumed. He did not do a very good job on either one. My whole point of this review is to let you know that if there are standards your organization claims to uphold, they should be across the board. The customer service the gentleman received was beyond excellent. The customer service I received was appalling. I maintain the issue was not present when I brought the vehicle to your location at the advice of my insurance company. I know you will never take ownership of the issue and am no longer expecting anything but what I have received from you. I am totally dissatisfied with the quality of customer service your organization provides and will NEVER recommend or utilize your services ever again.
Date published: 2017-01-11
Rated 5 out of 5 by from Great job!!!! The technician was very knowledgeable and professional!
Date published: 2017-01-11
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