Toni T.@ToniLeighMc- REVIEWS
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Service Technician Experience
Work Staff Windshield
426 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Tech was on time, friendly
Tech was on time, friendly and very efficient. Came in, did the job, cleaned up and was on his way
On SAFELITE AUTOGLASS - PITTSBURGH, PA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service
Everyone was really nice and the windshield replacement only took about an hour and I was right back on the road
On SAFELITE AUTOGLASS - PITTSBURGH, PA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Above and beyond
These guys went above and beyond. I went on one of the coldest days of the year. Not only did I have a crack on my windshield but I thought I ran out of wiper fluid too. Turns out it actually just froze. They took the time to unfreeze it for me and replace it with the fluid I just bought from next door. They were fast and respectful and I’d definitely recommend.
On SAFELITE AUTOGLASS - PITTSBURGH, PA
Thank you so much for the 5-star review and kind words about our team. Its loyal customers like you who keep us going, and motivate us to get better every day. We appreciate you recommending Safelite to your friends and family.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great customer service
They were very good and accommodating. I arrived early before my scheduled time but they took me in and work with my arrival time. I liked the quality of their work and customer service.
On SAFELITE AUTOGLASS - PITTSBURGH, PA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Fast and Easy!
Arrived early expecting paperwork to fill out, instead they got it in the shop immediately and got it out early! Windshield looked perfect afterwards!
On SAFELITE AUTOGLASS - PITTSBURGH, PA
1 star rating
On Time Means Nothing to Them!
I booked a week ahead of time and they gave me a four hour window. So, I blocked off my work calendar for that four hours. At the end of the four hour window, the technician didn't come. After 4 phone calls (the system hung up on the first three), I finally got a live person who connected me to the technician who then told me that it would be another 1.5 hours! After 3 more phone calls (and two system hangups), I got a live person who told me they overbooked the technician. He said he would call the technician, but he pretty much said that they gave him too many jobs. At every step of the way, they have asked me to rechedule. I guess that Safelit is not al all committed to keeping its schedule!
On SAFELITE AUTOGLASS - PITTSBURGH, PA
We appreciate your feedback of our service. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The service man was experienced
The service man was experienced and very skilled st installing my windshield. He got right to work and didn't leave a mess. He also was able to save me inspection stickers and put them back on my windshield, which was a definite plus. Thank you for everything!!
On SAFELITE AUTOGLASS - PITTSBURGH, PA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Replaced Windshield
I had a wonderful experience with the safelite staff and service. They went above and beyond to help resolve my issue in a timely and professional manner.
On SAFELITE AUTOGLASS - PITTSBURGH, PA
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