Toni T.@ToniLeighMc- REVIEWS
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Service Technician Experience
Work Staff Windshield
441 Reviews
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Verified Reviewer
5 star rating
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
OUTSTANDING - SIMPLY OUTSTANDING
I recently scheduled an appointment, with Safelite, to come to my workplace and repair a 'chip' in my car's windshield that had been caused by a flying stone. The representative arrived exactly when it had been promised and also communicated, via text messaging prior to arrival. The job was complete d quickly and quite expertly. The VERY BEST part of the experience is that there is NO TRACE of the repair - it TRULY is like that glass had never been damaged! If I didn't know better I would swear that there was some kind of 'magic' involved! I CAN NOT RECOMMEND SAFELITE TOO HIGHLY - ABSOLUTELY PHENOMENAL SERVICE AND EXPERIENCE!
On SAFELITE AUTOGLASS - PITTSBURGH, PA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Donald Rocks
Donald was my Tech n he was very punctual n professional n done a great job.
On SAFELITE AUTOGLASS - PITTSBURGH, PA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield Replacement
Tech did a great job replacing the windshield, however, my rear-view camera (mirror attachment) which was working when the vehicle was repaired wasn't functional after the repair was made. The tech made me aware of the back-up camera issues. I have tried to trace wiring to see if anything was causing the issue but still the camera isn't working.
Not sure where to go from here.
Not sure where to go from here.
On SAFELITE AUTOGLASS - PITTSBURGH, PA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Speedy service
A pebble hit my window so I went directly to Safelite. I learned when I got there I needed an appointment via my insurance company. Sat down in the waiting room and phone the insurance company. They made the appointment. My car was taken right away. I got a coffee. Watched some TV. By the time I finished my coffee my car was fixed and ready to go. Great service. - make sure you make the appointment before you go. Everyone I had contact with was very pleasant, knowledgeable, and worked hard.
On SAFELITE AUTOGLASS - PITTSBURGH, PA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Customer Service Reps were super
Customer Service Reps were super helpful! We called this in for my son. I was able to pay over the phone and they took care of everything else. Will absolutely recommend!!
On SAFELITE AUTOGLASS - PITTSBURGH, PA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Fast, courteous service
I made an appointment to have two side windows replaced in my car. I arrived a little early and my appointment was started right away. The replacement was estimated to take 60-90 minutes and I was out of there right around 60 minutes after arriving! The staff were very courteous and professional. The location was clean, updated and well maintained.
On SAFELITE AUTOGLASS - PITTSBURGH, PA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service
The back window on my car was broken. I went online and got an appointment. The technician came to my place of work and did a great job. He vacuumed the glass and worked quickly as it was starting to rain. They billed my insurance and I paid the $100 deductible. I was very pleased with the service.
On SAFELITE AUTOGLASS - PITTSBURGH, PA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Awesome
The guy was very friendly fast and did a really good job cleaned everything before and after the job was done. I am very very pleased with the whole experience. Thank You very much
On SAFELITE AUTOGLASS - PITTSBURGH, PA
Thank you for sharing about your awesome experience with Safelite. Our technicians strive to go above and beyond for every customer. We appreciate your valued feedback.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Fast and Friendly
I had to go to the Safelite garage because the rain didn't allow a technician to do the repair at my home. The technician was already prepared to take my car when I arrived 15 minutes early and finished the repair 30 minutes quicker than the gentleman at the front desk told me it would take. The windshield looks great and the technician was extremely friendly and helpful when I had a few questions about the repair. He was also clearly proud of his work, telling my how well he was able to get the seals and edges to line up. I hope I never have to have a windshield replaced again, but if I do, these guys will be the ones doing it.
On SAFELITE AUTOGLASS - PITTSBURGH, PA
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