I live in Pittsburgh, and work in an area closest to the Penn Hills store. I got a window chip on my way home from work one day, and went to Safelite's site and entered my info and insurance info for the repair. Not only did the insurance verification occur very quickly (no cost to repair), but they had an appointment available the next morning and were with my car by 9AM in the parking lot of my business, less than 24 hours after the damage occurred! The Penn Hills store has been fantastic. My technician was Alphonse, who was about the friendliest and most knowledgeable person in their field that I've ever met. He quickly cleaned out the chip with a drill and then prepared the resin to fill the chip. When he was all done, I could barely see the chip and have had no problems since, even on very cold winter mornings with the defroster running. Safelite is great, and I always appreciate their prompt and skilled service. As someone who drives nearly 30,000 miles a year, chips occur frequently, and my experiences with Safelite have all been fantastic, including a previous windshield replacement on the same vehicle last year.

alfonse did an excellent job!

Service preformed at my home the same day as I called. Technician was friendly. The chip in my windshield was repaired and is now invisible. That's about as good as it gets.

The service tech arrived quickly, on time & repaired our windshield. All is good again.

My technician did an excellent job. I was very impressed with his professionalism

THANK YOU FOR THE FAST AND PROFESSIONAL SERVICE

i WAS TAKEN AT MY SCHEDULED TIME. EVERYONE WAS PROFESSIONAL AND COURTEOUS. tHE VISIT WENT QUICKLY AND SMOOTHLY

The manager of the store went out of his way to meet all of my needs and informed me of how my windshield would be replaced. All employees of this facility were friendly and helpful.