Windshield Repair & Replacement in PLATTSBURGH, NY

CHAD

01/14/19

Not so great !

My original appointment on January 3rd had to be canceled due to the fact someone broke the replacement windshield in transit from what I was told. At the second appointment on the 7th a non OEM replacement was installed when my insurance company clearly requested OEM. After contacting my insurance company and your representative today's appointment was scheduled thankfully the correct OEM glass was installed. I know because I personally double checked myself before work began. I will say your staff did a great job with the work that was done Correctly. I am aware that things normally not go this badly. Unfortunately I will have to consider using someone else if the need should arise.

On SAFELITE AUTOGLASS - PLATTSBURGH, NY

Safelite Team

01/21/19

Your feedback is greatly appreciated. Unfortunately, mistakes do happen, and we always do our best to correct them with as little inconvenience to our customers as possible. We're sorry that we let you down, but hope for an opportunity to exceed your expectations in the future.

REBECCA

01/12/19

Amazing service!!

They are timely, professional, and the work is top notch!!!!

On SAFELITE AUTOGLASS - PLATTSBURGH, NY

ROXANNE

01/11/19

Excellent in all aspects

I couldn’t have been more pleased with the communication, friendliness, and exceptional service I received from Safelite!

On SAFELITE AUTOGLASS - PLATTSBURGH, NY

JUSTIN

01/06/19

Great Service at Plattsburgh Safelite

Tim and his assistant installed my back glass quickly and cleanly, and explained how to treat it. Later, Kim helped me with my insurance claim documentation. Thanks again!

On SAFELITE AUTOGLASS - PLATTSBURGH, NY

TIMOTHY M.

01/05/19

Windshield Replacement Subaru

This was the best experience I have ever had. I am fully satisfied with the work and the technician was polite. He was very thorough with the scope of work to be done.

On SAFELITE AUTOGLASS - PLATTSBURGH, NY