Reisterstown, MD

Couldn’t be happier with the experience and service provided

Our tech was super quick and efficient in installing my new windshield. He followed all safety protocols. when Safelite knew the part hadn't arrived to their warehouse on time, the immediately called me and pushed back their install by a few hours which was no problem at all. I appreciated how much they stayed in touch with me throughout the day.

I greatly appreciated the communication of Safelite when scheduling and re-scheduling my appointments. The staff was professional and flexible. I also appreciated the safety around the appointments--picture of technician sent to your phone with appropriate estimates of time window of service.

I had Erik come out one Saturday, but realized he didn't have a piece that is unique to my convertible, he mobilized resources and then was able to re-schedule once the part arrived at the shop. Micah later came out to the house and was professional, efficient, and did a great job! I would highly recommend Safelite for all of your windshield needs.

Technician was great. He was in constant communication about my vehicle. I was out of state and my vehicle was in Maryland being serviced at a dealership. He went to the place of business and replaced the windshield and completed the calibration. Once he was complete he called me back to let me know the work was done.

Eric provided excellent customer service, was prompt, informative and very efficient!

The tech arrived at the time scheduled and explained the repair of my windshield. I was very pleased with his customer service.

My technician was prompt and very courteous. He arrived within the time frame and kept me informed with the process along the way. He conducted himself in a friendly and professional manner.

Installation was efficient and done well