Windshield Repair & Replacement in REISTERSTOWN, MD

THOMAS

07/17/19

Excellent

Had a great experience. Technician was polite, friendly and on time. He was very informative each step of the way. The window looks perfect; he was even able to save my summer beach pass sticker (which I had forgotten about). Thank you!

On SAFELITE AUTOGLASS - REISTERSTOWN,MD

TANYA

07/16/19

Cracks

The tech was informative when explaining the service that would provide and the outcome.

On SAFELITE AUTOGLASS - REISTERSTOWN,MD

JOHN

07/12/19

Technician was friendly and efficient.

On SAFELITE AUTOGLASS - REISTERSTOWN,MD

07/10/19

Convenient, on time, professional and

Convenient, on time, professional and quick.

On SAFELITE AUTOGLASS - REISTERSTOWN,MD

ROY

07/01/19

I did not expect to

I did not expect to still see a little of the crack in the windshield.

On SAFELITE AUTOGLASS - REISTERSTOWN,MD

Safelite Team

07/12/19

We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.

TAMIRA D.

06/26/19

New windshield leaked

Mobile visit wasn’t successful. Going back today to the actual location to have windshield fixed/replaced again. Passenger seat full of water

On SAFELITE AUTOGLASS - REISTERSTOWN,MD

Safelite Team

07/03/19

We certainly apologize for the issues, but are glad the shop is working with you to make it right. Thank you very much for sharing your feedback. It is because of great customers like you, we are able to learn and improve our services.

FREEMAN T.

06/24/19

Had no issues, everything went

Had no issues, everything went well!

On SAFELITE AUTOGLASS - REISTERSTOWN,MD

ASHLEY M.

06/22/19

Randy is Awesome

Randy did a great job fixing the cracks in our glass. He was personable and knowledgeable. Told us step by step what he was doing and did his best to make the crack the least visible possible. He did a great job.

On SAFELITE AUTOGLASS - REISTERSTOWN,MD

Safelite Team

06/27/19

It's great to add you to our list of satisfied customers. Thank you for reaching out and for sharing about your awesome experience with our technician, Randy!

LAWRENCE P.

06/17/19

New replacement window was defective

Arrived at 8 am to have my window replaced. Was advised that the new window was scratched and I would need to reschedule my visit. Not happy. Told them that I needed to have the window replaced that day and would wait until they got another window. They found another window at their other location. and did the replacement that day. Did not understand why they did not check the window when it arrived at their shop. In addition our window was for a 2019 Subaru Outback (Limited) and we are not certain that the correct window for our particular car was installed. It does not seem to have the same shade coating as our other window did. Our car had 1100 miles on it when the window cracked.

On SAFELITE AUTOGLASS - REISTERSTOWN,MD

Safelite Team

06/24/19

We're so sorry you are having these issues, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.

Monday - Saturday:	8:00 AM - 5:00 PM
Sunday:	Closed

Reisterstown, MD

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Windshield Repair and Replacement in Reisterstown, MD

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