Riverside, CA

after 2 home appointments I decided to take it into the shop for warranty repair. Nowhere to sit because of COVID and no UBERs so I wandered around in the rain. Two hours and 45 minutes into the 3 hour appointment I get a call from the tech asking me to point out the distortion. They hadn't even started yet. When I complained the manager told me if I wanted he would give me a refund and I could go somewhere else. Basically told me to take a hike. I called my insurance company and they said that because of Safelite's failures they would fully reimburse me to go to the dealer. I will never be using Safelite again and will be very vocal about my experience.

Excellent service!

The young man that fixed my windshield was curtious,respectful,knowlegdelable and prompt.
I would defently give this young man an A+ in all.

Very professional work., happy with his work. Nice and polite!

Our tech was on time, courteous, and efficient.

The attendant was prompt & skilled in her craft.

Norberto was fast and meticulous. Did a terrific job in an about an hour.

I was taken care of in a timely matter the shot was clean customer service was excellent. thank you!