I visited Safelite on 2/4/2019 after finding my front and rear passenger windows were completely shattered and my car ransacked b vandals. My colleague, Ingrid, County of Riverside Fleet Services recommended them to me. She said they always go above and beyond to help. Of course, I had my doubts, but decided to give them a try anyway and she helped setup the appointment for us to meet. Man! I couldn't believe it, she was absolutely right about these guys. I had a truly wonderful experience with this location. The staff is excellent, the service was quick and well done. I especially appreciated how Courtney greeted me when I came in and was quick to respond to my unique situation. I rolled in to the shop with black garbage bags covering my damaged windows. I didn't have an appointment there officially because I originally was supposed to have the work done at my home, but due to the weather, my service tech Joal asked if I could come to their location in Riverside. This was no prob for me, in fact, it was actually closer to my job. I got there and they took me right in and began working on my replacement. Joal was very informative and explained everything to me. When he encountered a problem with my glass, he brought me back to shop floor to show me how the order was misread by their glass supplier and the wrong glass was delivered. He immediately apologized for the mix up and asked if I could return the next day to have the work completed. Again, this was no issue for me, so they completed the front window replacement and crash wrapped my rear window to make sure my car's interior was protected. I returned the next day and spoke with Angel and Ray and they both jumped right in to help me and replaced the rear window quickly. Because of the weather issues and mishaps with my glass, they reduced my total by nearly $100 and thanked me for my patience and understanding. I just wanted to take the time to say THANK YOU TO THE ENTIRE STAFF AT SAFELITE IN RIVERSIDE!!!! I am truly grateful for the excellent customer service and work performed. No more driving around with garbage bags taped to the windows for me!! 🤗

VERY GOOD JOB ON MY MDX WINDSHIELD REPLACEMENT.

Service is very good My agent seem to know His job very well I would definitely recommend him for any service to be gone

Great, the price and the service are excellent.!!

The only reason I did not give them 5 stars is because of their location (in proximity to me) and because mobile service was not available for what I needed done. It would have been a lot more convenient. Other than that, everything is great.

Sergio did an awesome job. Service is very convenient.
Thank you.

I recommend this place. Excellent service and the personal really friendly.

It’s was raining and a rock hit my windshield. I wanted it to be smaller but i guess the rock size hit it so hard it’s impossible they were only able to glue it down.