I went on line for the appointment, and an appointment was available the same day. The technician told me about all the possible problems that could occur, like the treatment breaking the windshield but how rare that was. I went ahead and he fixed it in the time he predicted, and it looked good. It is still fine.

Very satisfied with the time it took to get me ready to go. A great job and above and beyond customer service.

Very quick and friendly service.

Did a great job. Professional and timely. If I ever need a new windshield I will use them again.

As a fleet manager, I've used Safelite many times.This outfit has its procedures down pat. Excellent communications & service from start to finish.
They exemplify what well trained personnel can accomplish day in & day out.
Keep up the good work!

Our technician called as he approached our office, greeted me warmly and explained the process, worked rapidly but carefully, and was completed in a very short time.
Tommy is a great asset for your very good company. The convenience was amazing.

I had my rear windshield completely cracked, no visibility at all. I called and explained that, and even after confirming my address, that I can't see from it, and that they would see me at a certain time, they interpreted it as I would drive into a shop to fix it. I didn't hear from them until multiple hours later where they said that I was a no-show for my appointment and after calling and explaining again that I could wait a week for another appointment. Oh and that there was a service fee that they were charging. That's fine, waited for the appointment that was scheduled 12-6, they called at 1 saying they were running a little late. Showed up at 5 with just the rear window but not the molding. He wanted to replace the mirror and not replace the molding. When I refused he said that he didn't bring the molding and that he would have to order that part and that it would take another week! They finally replaced it on the third week, but he left shards of glass all on the read panel of the car and on the driveway! So I had to wait 3 weeks to repair my car, having it be messed up twice, and then left shards of glass all around. I will avoid safelite as much as possible if this their standard of quality.

Service was fast. I appreciated the ease of making and appointment. The staff was very helpful and made sure I was satisfied.