Schofield, WI

Everything went quick and easy! Repair looked great!

Customer service reps entities was very nice energetic and helpful

Safelite technician was courteous, prompt, and very kind!

Josh was very friendly, did his job very well. Enjoyed conversation while he worked on window very good customer service.

I needed a windshield replacement after a rock hit my car on the highway. Safelite was able to come the day after I called. They replaced my windshield right in the parking lot of where I work. They came during the 4-hour window of my appointment, and gave my ample notice of what time they would arrive that morning. The technician was friendly and able to answer all of my questions.

On time, Clean, Friendly and did a Great Job.
Would not trust anyone else with our Jeep.
Thank You.

Charles was nice and got the job done quickly!

A large rock fell of a dump truck and shattered my drivers side window. I called my insurance and they indicated Safelite would replace the window. My replacement was scheduled out 6 days after my window was shattered. Unfortunately with the weather and not having a garage to store my vehicle I had to move it to a family members garage outside of the scheduled service area. This move resulted in my scheduled replacement being rescheduled for 9 days after my window shattered. On the scheduled replacement morning Safelite called and indicated that after 9 days of knowing they would be replacing my drivers side window to inform me that they did not have my window at the warehouse and would now need to reschedule the replacement. So I rescheduled the replacement for their next available date which was another 3 days away. Finally on day 12 Safelite called and indicated they would be arriving around 12:30 pm to perform the install. I was not onsite for the replacement therefore expected as a common curtesy to receive a call indicating that the window was now replaced. Needless to say I didn’t receive a call which resulted in me needing to call the local office which was then able to inform me that the window replacement was complete. Having used Safelite in the past I was rather disappointed with this experience.