After having been hit by a stone on the highway, I noticed a slight ding in the windshield. I called Safelite and, after answering several questions, was able to schedule an appointment for the following Monday. The repair was made quickly and it was difficult even see where the stone chip had been. I've used Safelite for previous windshield repairs/replacement and have always been satisfied with the work they do.

Not only did they replace my windshield but made the wait time enjoyable. Thank you all! I will definitely recommend your location. :)

The Windshields Look Good!! Thank You!!

Was very pleased with the job that was done in a timely manner

Service was good; Representative was nice and informative; I can still see the dent in my glass but I know that if it gets bigger - I have a warranty (we'll see), so I am okay with that.

The installation was completed in a quick and efficient manner, the issue I have is that after paying cash and not going through insurance for over $400, I was offered no free products window cleaner, wipers etc.. and the technician unhooked my windshield wiper fluid line and didn't bother to hook it back up. Attention to detail for $400.

I was told by the technician that I could only submit a review if it was for 5 stars, but I am going to do it anyway. No one should be dictating how I should voice my opinion.

It took over 2 months for my windshield to get replaced. The first attempt didn't work because the technician didn't have the right windshield in his truck. I thought this was pretty poor planning, after all, technicians should have all the information they need from the insurance claim.

The 2nd attempt I told the new technician ahead of time to make sure the windshield would fit before removing my old one. Technician #1 had told me there were 2 windshield models made for my vehicle in 2017. I went back to work and 20 minutes later I got a phone call from technician #2 saying that he didn't have the right windshield AND that he had removed mine before realizing it!!! He actually asked me if he should put my old one back in, like I had any choice!

So after some investigation on MY part, the only windshield that was going to fit in my vehicle was an OEM windshield. So did Safelite know this and tried the aftermarket products anyway to try and save themselves money? I don't know, but I do know that it was a huge inconvenience for me the customer.

The third attempt was finally successful, after I fought for over a month to get the OEM product approved through the insurance company. If I didn't do all of the groundwork, I am sure I would still have a cracked windshield. Safelite was not helpful in straightening out the problem of getting the OEM product approved.

Very disappointing service on so many levels.

Todd was great to work with. After the original replacement glass came in defective, Todd was not able to keep the original appointment. He quickly reordered another replacement glass and fit me in the very next day. Todd was friendly, knowledgeable and did a great job.