Toni T.@ToniLeighMc- REVIEWS
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Service Technician Tech Work Safelite Windshield
Experience Repair Installer Looks Use Glass
Chip Man Price Window Quality Fixed
Gentleman Completed Results Communication Problems Replacement
Service Technician Tech
Work Safelite Windshield
589 Reviews
Updating Results
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent Service
Prompt, professional, pleasant, work was done quickly and he even cleaned my windows!
On SAFELITE AUTOGLASS - SPRINGDALE, AR
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Well done...technician was very pleasant
Well done...technician was very pleasant and hard working.
On SAFELITE AUTOGLASS - SPRINGDALE, AR
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Wonderful service!
Scheduling the appointment was made easy, they also made sure I knew when they were on their way which I really appreciated. He fixed up my windshield quickly and did a great job!
On SAFELITE AUTOGLASS - SPRINGDALE, AR
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent Service
Everything was great! Prompt, fast change out, and the Safe Lite was so nice. Great experience!
On SAFELITE AUTOGLASS - SPRINGDALE, AR
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Fair
The lady was nice. She was not confident in her work the work that she did on my windshield looks horrible. it was just a very small crack that you could barely even see and now it looks horrible I wish I would have never done anything with it . because it looks absolutely horrible..
On SAFELITE AUTOGLASS - SPRINGDALE, AR
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Glass Looks Good, But.......
Everyone was friendly and courteous. The price was good and competitive. The glass looks to be installed correctly and looks quality. The inside panel was pryed off around the edge with a flathead screwdriver and you can see the marks of where it was, and one of the clips holding the panel on was missed so the panel isn’t even flush at the bottom. It just looks rushed. It was kind of disappointing whenever we got home and I was able to look at the job in detail.
On SAFELITE AUTOGLASS - SPRINGDALE, AR
We're sorry you are having this issue, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Not Totally Prepared
They had the VIN to our suburban and we were having not only a cracked windshield replaced but the wipers back and front. The tech didn’t have the correct “attachment” (his word) to replace the back wiper). Also, it was me who had to insist they look up the VIN and if they had not he would have arrived with the wrong windshield! Make sure they have your VIN to get the absolute correct item. Ours has a camera that lets us know when we move into a lane without signaling (ie possibly falling asleep) and that is not the original windshield they had listed to bring.
On SAFELITE AUTOGLASS - SPRINGDALE, AR
We rely on customer feedback as this will allow us to improve wherever possible. Our goal has always been to provide our customers with the best service and were sorry for not meeting your expectations.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very professional and very quick.
The Gentleman arrived on time. He was very professional and knew exactly what he was doing. He did everything right the first time. He was polite and I would do service with them again if needed.
On SAFELITE AUTOGLASS - SPRINGDALE, AR
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Not as promised
I received different services and costs than what I was quoted on the phone when I scheduled the appointment.
Disappointing bait and switch.
Disappointing bait and switch.
On SAFELITE AUTOGLASS - SPRINGDALE, AR
We're sorry if there is an issue with your invoice. Please reach out to our customer care team at 866-212-5457. They'll be happy to help. If there was a mistake made, we want to make it right. We can assure you, there is nothing nefarious happening with our prices. Thank you for reach out, we look forward to assisting you soon.
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