Toni T.@ToniLeighMc- REVIEWS
Filter Reviews
Service Technician Work Experience Glass Windshield
Safelite Staff Replacement Communication Installer Tech
Guys Location Care Employees Price Looks
Appointment Recommend Window Use Crew Scheduling
Service Technician Work
Experience Glass Windshield
125 Reviews
Updating Results
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
I have emailed several times
I have emailed several times asking for the proper windshield.. I explained how it had a full tint .. and read all the sticks with the sound saver etc.. and this windshield is not the same that I had.. the whole experience was discouraging.. my first visit to shop.. nobody showed... they never even called me.. I was there 15 min before and waited until 8:25 because sometimes things happen and I get it... but I never go a call and I feel they should have better customer service. then I had debris in my drive and on my dash... 2 seconds to sweep off the dash would have left a much better impression .. being an Agent and using Safelite as our go to glass company. My experience has me questioning the workmanship.. I had to utilize you in the past and the service was great.. but I would LOVE to get my same glass back!!! again several emails.. and no response.. will call the rep today..
On SAFELITE/WINDSHIELD WORLD - ST JOHNSBURY, VT
At the foundation of our business is a commitment to our people and the public. With that comes a significant focus on quality throughout our business. We pride ourselves on the great service we provide. If someone faces a challenge or expresses concerns, there is a solution. We have a customer care team in place ready to do what it takes to make things right. Please contact us at 866-212-5457.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Replacing windshield at my place of work
The technician was on time, and very friendly. He did a great job and was very professional. Answered my questions and was done in a little over an hour.
On SAFELITE/WINDSHIELD WORLD - ST JOHNSBURY, VT
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
On time very nice and
On time very nice and did more than expected
On SAFELITE/WINDSHIELD WORLD - ST JOHNSBURY, VT
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very personal and fast. Would
Very personal and fast.
Would recommend this to anyone who needs a windshield service done
Would recommend this to anyone who needs a windshield service done
On SAFELITE/WINDSHIELD WORLD - ST JOHNSBURY, VT
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield replacement
Courteous, fast and well done service!
On SAFELITE/WINDSHIELD WORLD - ST JOHNSBURY, VT
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Thank you
Our service was completed by a guy named Steve. He was easy to schedule with, came on time, got right to work and did a great job on our new windshield. So far it doesn’t leak!!
On SAFELITE/WINDSHIELD WORLD - ST JOHNSBURY, VT
Verified Reviewer
5 star rating
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Jeremiah was Awesome!
Safelite sent Jeremiah to replace my windshield. It was a wonderful experience. Jeremiah provided efficient service (within an hr) and had really knew what he was doing and why he was doing it! He was kind and let me watch as he worked on my 2016 Subaru Impreza. He did not rush, and took care with my car as if it was his own. They service a broad area and come to Woodsville, NH from Saint Johnsbury, VT. I got an email at 7am stating Jeremiah was coming to service the car with a picture of him included. I received texts when he was 30 mins away and was able to track the vehicle once it was 10 mins away. Thank you Safelite for training the Technicians so well. Thank you Jeremiah for an enjoyable experience!
On SAFELITE/WINDSHIELD WORLD - ST JOHNSBURY, VT
Thanks for sharing your extreme pleasure with the service you received from Safelite. We do strive to deliver customer delight every time. Our technicians can be heroes. We will pass along the compliments to Jeremiah and his management team. You are a valued customer.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
I would highly recommend Safelite
I would highly recommend Safelite to anyone. The appointment was easy to schedule with great follow-up texts and emails and Steven is an excellent tech
On SAFELITE/WINDSHIELD WORLD - ST JOHNSBURY, VT
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Call insurance and was told
Call insurance and was told to call Safelite. Told rep I needed my windshield replaced. They were coming out on Thursday, great. They showed up to fix two small spots where was hit by rocks. I told rep that windshield needed to be replaced to pass inspection. No work done. Said they would be back on Tuesday. It rained, so came back on Thursday to replace the windshield. Thank you allowing me to vent.
On SAFELITE/WINDSHIELD WORLD - ST JOHNSBURY, VT
We rely on customer feedback as this will allow us to improve wherever possible. Our goal has always been to provide our customers with the best service and were sorry for not fully meeting your expectations.
Loading...
