State College, PA

The technicians work was quick and done professionally. However trying to get through to someone at Safelite was very, very frustrating and inconvenient !
I made an appointment to have my window removed and then had to take my vehicle to the body shop to have a metal repair near where the broken window was. The service tech said he would call and let me know if a tech could go to the body shop to reinstall the window or if I would have to return vehicle to their store. No one ever called. I tried to call Safelites store in State College for two days. Both days, I received a recording which eventually disconnected the call without being able to speak to anyone. The third day I drove 30 miles out of my way to find out how my window was going to be replaced. You guessed it. I had to pick up the vehicle at body shop and drive it to Safelite for window to be replaced.