Toni T.@ToniLeighMc- REVIEWS
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Service Work Safelite Technician Tech Staff
Experience Chip Installer Use Windshield Window
Process Glass Replacement Problems Hannah Results
Appointment Communication Guy Guys Quality Repair
Service Work Safelite
Technician Tech Staff
589 Reviews
Updating Results
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Perfect job, excellent service.
My windshield was installed in very good time, but afterward I heard noise that was unusual at 40 mph or faster. I returned an hour later and the investigation revealed that the wiper assembly was somewhat misaligned and created a vibration. My two very courteous installers remedied the problem immediately and left me with clean windows, too. All is well. I am very pleased with Safelite's service and would not hesitate to bring my business to them again.
On SAFELITE AUTOGLASS - TOPEKA, KS
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Process
I had a small chip in my windshield so I called got the repair scheduled. The repair tech was there about 12:15 window for arrival was 12-5. Tech was polite and did a great job.
I should mention my repair was 100% covered by insurance. Therefore I can’t speak truly to the value of the service.
The only downside to the service was the mobile service was about 2 weeks out. There was a shop option however it was still a week out and would have been inconvient.
Additionally the window for the techs arrival was a 5 hour window. It worked out fine for me because I was home however 5 hours seems silly at that rate there’s not much of a point for setting a window for arrival. I feel like if they organized and scheduled better they could refine this down to a 2 to 3 hour window which would still allow flexibility for their techs
Overall it I would recommend this company and think they are a great option for repairs and replacements
I should mention my repair was 100% covered by insurance. Therefore I can’t speak truly to the value of the service.
The only downside to the service was the mobile service was about 2 weeks out. There was a shop option however it was still a week out and would have been inconvient.
Additionally the window for the techs arrival was a 5 hour window. It worked out fine for me because I was home however 5 hours seems silly at that rate there’s not much of a point for setting a window for arrival. I feel like if they organized and scheduled better they could refine this down to a 2 to 3 hour window which would still allow flexibility for their techs
Overall it I would recommend this company and think they are a great option for repairs and replacements
On SAFELITE AUTOGLASS - TOPEKA, KS
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
I can still see the
I can still see the crack in the windshield,not really sure if I like that.,and they say it's not 💯 percent sure it's going to hold up.???????🌕😱😕😣😣😕😱
On SAFELITE AUTOGLASS - TOPEKA, KS
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Honda CRV - Topeka
I took my CRV in a Saturday morning, and it was terrific service! The windshield looks great. And they transferred both my K-Tag (for tolls) and my State Park tag so that I didn't have to do anything!
Over and above, and it made me appreciate the wonderful service!
Over and above, and it made me appreciate the wonderful service!
On SAFELITE AUTOGLASS - TOPEKA, KS
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Service
Darren provided excellent services in a proficient and timely manner. He was very pleasant to work with and very courteous.
On SAFELITE AUTOGLASS - TOPEKA, KS
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service
The technician should up on time, was very polite, and explained the process thoroughly.
On SAFELITE AUTOGLASS - TOPEKA, KS
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Professional Service
Our service technician Colby was fantastic. He arrived on time, thoroughly explained the process and took great care to make sure our windshield install was perfect.
On SAFELITE AUTOGLASS - TOPEKA, KS
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very Disappointed
Had a crazy vibration at 60 miles/h or faster til 10 days after I had my windshield replaced. They made a warranty visit, found it was not properly installed, asked to wait and see 10 more days week, and now I am expecting the second warranty visit. Very disappointed.
On SAFELITE AUTOGLASS - TOPEKA, KS
We can understand your frustration and apologize you feel let down. Unfortunately, not every install goes perfectly. For this reason, we provide a national guarantee on our workmanship. If there is an issue with the service we provided, we'll make it right. Our records indicate you cancelled the 2nd warranty appointment. If you are still having an issue, please reschedule at mysafelite.com. We look forward to assisting you.
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