Tucson, AZ

Excellent all over service.

I had a real Quarter glass with auto open replaced on a 2001 ford excursion. It is very hard to find and mine was hanging from the hinge. Safe lite fixed the glass but the damage to the hinge left it hanging out in front so it would catch air as I drove. Eventually the front of the glass came off the hinge and was almost destroyed. I took it in to the Ina road store in Tucson and the operations manager told me to pull it in and he personally went to work fixing my window. It was a Friday after noon and was very happy with the speed and effort the guys in the shop put in to fixing the problem. Thank you very much.

We requested service and were guaranteed service. Day of appointment Oliver contacted 3 times to reschedule arrival. Fear of missing paid for services in Full. Waited till 8pm. Never showed. Rescheduled, no offer of discount only excuse of Rep Oliver had product and re-order was necessary. Tech Freddie serviced two days later. Seals are coming up already. Never ran through car wash for fear of leaks. Head liner not put in correctly and left visors not tacked down. My charm from Mexico broken and pieces missing. No apologies or note and now it’s the weekend and no after services available and forced to call again on Monday and submit another complaint yet, again.

My windshield was replaced on time with zero problems.
The service was impeccable.

Very happy with the installation if my new windshield.

Very happy with windshield replacement and chip repair.

Excellent service and done in less time quoted!

My techs name was Kevin and he did a great job, he followed the rules regarding COVID right now as he called me on his way to my house and called when he was done with fixing the windshield and let me know any information I needed.