Waterloo, IA

Service was excellent! Great job!

We have had very good experiences with Safelite. This time we needed a windshield replaced. The technician was very professional and efficient. He wore a mask, so it also felt like we were safe from Covid.
We had a previous experience with Safelite in September. We got a rock chip on the way home from a short trip. We called Safelite, and when we got home, the Safelite technician was in our driveway waiting to repair it. We were impressed.

It was repaired the day I called in! Hardly noticable now, it was a big chip.

The job was done on schedule with no problems. The quality of work seems to be excellent.

Made my appt. Dropped off the vehicle. Received a text a few hours later. Picked up the vehicle. Easy peasy!

I like how the tech called me say I had a job here (town)here (town) and then mine. Good communication

Had the same guy both times an he is really good !

A rock hit my window while driving that caused it to crack and then spider out. I was totally annoyed at the whole situation, but Safelite and my insurance company made the whole replacement process painless! A mobile tech came to my home and replaced the windshield in my driveway. His name was Brian and he was super nice! He explained the whole process to me, the amount of time he thought it would take, and got to work right away. His timeline was on point and he had my windshield replaced in no time. I will DEFINITELY be using Safelite for any glass repairs on my vehicle in the future.