I understood from the insurance company that my windshield chip was going to be fixed and gone. It was not and it still is about same size as it was before they worked on my windshield. In addition they were supposed to come between noon and 5 PM that day. At 10:30 am the tech called and asked if he could come early. I was not home nor was the vehicle home. I told him I would be home in an hour. He said that wouldn’t work and said he would be there late afternoon. I got home and he came sometime around 1 pm or so, worked on the windshield and left . Never knew he was there and never came to the door. I inspected the windshield and called the insurance company. They called me back and said his manager would call. He did and informed me that the chips never go away. I’m not privy to how windshield chip repair is supposed to work, but it was a cold wet day and I could have put my vehicle in a heated garage for him to work on. I was told by the insurance company that sometimes moisture affects the repair. Anyway I still have the chip and poor service to boot.