Safelite Watertown, NY

 4.6  |  71 Reviews

Store address:

18929 Us Route 11 S # B
Watertown, NY 13601

Store hours:

Monday - Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed

View on map/get directions

Windshield Repair and Replacement in Watertown, NY

Heat and cold can both cause windshield damage to spread, meaning repairs at Watertown, NY's Safelite® location may help you avoid further costs. We aim to give you great value for windshield repairs when you need them. Each repair carries a national warranty, and is guaranteed for lease turn-back and state vehicle inspections. For more extensive damage, choose windshield replacement from Safelite® for OEM and OEE quality glass installation.

Auto Glass Services Offered:

@safelite not only did the safelite guy replace my windows, he cleaned all 4 of my other windows and my awesome

Toni T. @ToniLeighMc

Local tips:

You can watch TV or enjoy complimentary drinks. Subway Restaurant is close by.

SAFELITE AUTOGLASS - WATERTOWN,NY (04133) is rated 4.591549295774648 out of 5 by 71.
Rated 3 out of 5 by from service still needed We had a damaged front windshield due to a stone cracking the windshield in about a quarter sized area. Safelight came to where I worked to fix it. I got back in the truck that evening and could still see the crack line so it is still not fixed to my satifaction
Date published: 2016-08-23
Rated 1 out of 5 by from Fourth Times a Charm 1st appointment: Apparently my appointment was for a repair and my windshield needed to be replaced. I'm not sure how this is determined, is it by the "is the crack larger than a dollar bill" question that I answered online? The technician said he would call me to set up another appointment and get the windshield ordered. I never received a call. Appointment 2: I was alerted of my 2nd appointment via email while driving in to work, it was scheduled between 8am and 5pm. I received a call sometime after to let me know the tech would be showing up before noon. An hour later he called and said that they had ordered the wrong windshield and would be back tomorrow. Appointment 3: Once again received an email when driving in to work, scheduled between 8 and 5. The tech called again, will be on site around noon. He showed up, started the job and I left for lunch. I received a call from him 15 minutes later and wasn't able to answer the call. He left a voicemail, once again letting me know that he had the incorrect windshield. Appointment 4: Another morning, another email for an 8am-5pm appointment. Tech called and again said he would be out before noon. When he arrived I unlocked the door for him and he was able to finally get a new windshield in for me. The install looks fine, nothing wrong from what I can see. The replacement winshield doesn't have the small jeep outline/icon that was on my factory windshield, which I figured it wouldn't. I haven't tried using the windshield heaters to see if they are operational or not. The technician was always nice and upset each time he had to tell me the wrong part had been ordered. I don't know where the fault would be put on the incorrect winshield being ordered multiple times, but it was frustrating to repeatedly be told of the mistake.
Date published: 2016-08-16
Rated 5 out of 5 by from windshield Windshield the repair of my windshield and it's done right
Date published: 2016-08-09
Rated 5 out of 5 by from Awesome service Everything was very good Excellent job done by your employee
Date published: 2016-08-04
Rated 5 out of 5 by from Window replacement Had them replace my windshield a week ago and it looks great.
Date published: 2016-07-28
Rated 5 out of 5 by from Service was excellent but... The guy who fixed the windshield was great but there is a tiny "spot" where the windshield was repaired instead of replaced. It was a tiny crack where it was hit by a rock. Bothers me a little on my new(ish) car.
Date published: 2016-07-27
Rated 5 out of 5 by from Fast service Filed my claim and they were here the next day. The young man that did the work was very friendly and professional.
Date published: 2016-07-09
Rated 5 out of 5 by from Great customer service! Very professional & efficient. Explained everything and my Jeep is back to normal! :)
Date published: 2016-07-06
  • 2016-08-27T10:17CST
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