5 years ago the service was pathetically slow and not an ounce of customer service.
This is visit is what all company's should strive for. I had a appointment at 8am. I was warmly welcomed, which having some actually acknowledge my presence was a shock! We went over the details of the job, I was told that the job would take between 60-90 mins and I said I'd be at the dinner. The job was done in 35 mins!! Mind was BLOWN!!!! The car is fixed AND I've eaten ALL before 9:30am.....I'm way ahead of schedule.....What do I do now?!?!
The fact that I was treated so well & the job got done without any issue or EXTRA charges...It just made my day! I got so much done that day because my day started off so well. I'm not sure if it's Safelite or the local manager, but what ever your doing...........keep up the great service!! BTW..... I never write reviews