My technician was professional, prompt, diligent and even vacuumed my entire car for me!

Spence the technician was polite’ professional ‘ clean & efficient ‘ I baby my 05 x type jag & Spence produced an A + experience.... even reapplied my stickers evenly! Thank you from the bottom of my heart.

The guys’who done the job knew what they were boing and did it well

The staff is courteous and friendly. I was updated frequently. It was a pleasure dealing with this company.

Great job done by all. Customer service was friendly and accommodating. Tech did an awesome job and was very professional.

I had the front driver side of my car broken and submitted a claim through my insurance company. Scheduling the appointment and the initial contact was great. The tech called me and said that he did not have the same window that was on my car and that the window had to be ordered from the dealership. I understood because I wanted to the same window to be the one that is matches the rest of my windows. I schedule another appointment to have the window installed and to my dismay the tech shared that the wrong window was ordered. I then speak with the manager of the location and he shared that the dealership sent the wrong window and it would take another two to three days to receive the window. At this point, I believe that the finger pointing started and the customer service stopped altogether. I was given no other options than to wait from them to get the correct window and I was encouraged to call the dealership to ensure that the correct window was ordered. I did so anyway because I did not know what or whom to believe at this point. My communication with the manager and the technicians were full of dismissive statements and I am not sure that I would chose this location to do anything for me in the near or far future.

Secondly, the tech that FINALLY installed my window was great and did a good job with the installation.

He arrived about an hour late. Told him I was on the way out. He inspected the recent installation asking for a day to reschedule for Tuesday July 9th from 8-10. He confirmed with the office. So I waited home today and no one showed. I contacted the office in Westbury who advised that there was no appt made but he would do so for Wednesday July 10 from 10 to 12. As before I still have not received an email confirmation yet. Please advise

I have been lucky to have never had any glass on my car break. My first time was pretty easy going thanks to the team at Satellite. From setting up the appointment, to the repair technician was all done so fast. The Technician was fantastic and friendly and really cared about my car. So I invited him to a party. lol