Safelite FAQs

Cost, payment, and billing

What payment methods are accepted for auto glass service?

Safelite accepts cash, checks, all major credit cards, and Apple Pay. We also accept payments to be made over time in four interest-free installments via Afterpay.

Where do I find a copy of my receipt?

Visit mysafelite.com to view appointment details, including your receipt. You can also find your receipt in your confirmation email.

What if I can't pay in full at the time of service?

If paying the full amount at the time of service isn't an option, we also accept Afterpay, which allows you to break up your service cost into four interest-free installments over the course of six weeks.

What is Afterpay and how does it work?

Afterpay is a payment service that allows you to split your purchase into four equal payments. When you use Afterpay on safelite.com, you’ll make the first payment upfront and then pay the remaining three payments over time. This integrates directly into the Safelite system, so you don’t need to visit another website. For more details, you can visit afterpay.com.

What if I need a refund after I’ve used Afterpay?

If you have returned an order in its entirety and the full amount of the order is refunded, any upcoming payments will be cancelled, and any payments you have already made will be refunded back to the card you use for payment within one to three business days.

How do I access my Afterpay account? Do I need to sign up?

When you choose Afterpay as your payment method during checkout on safelite.com, you’ll be prompted to create an account. Once signed up, you can view your payment schedule and make payments before the due date via afterpay.com.

Can I pay in advance?

Yes, you may pay in advance while booking your appointment on safelite.com or by using the customer portal at mysafelite.com after you've booked your appointment.

Additional FAQs

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