When auto glass damage happens, schedule online with Safelite to receive quality service as quickly as possible. From auto glass repairs to full windshield replacements, Safelite's Gaylord, Michigan shop conveniently located on S Otsego Ave. can get you back behind the wheel in no time. Our expert technicians can service nearly all makes and models, so no matter what your ride is, rest assured you'll receive the best auto glass service available. While you're here, enjoy free coffee and Wi-Fi, or you can visit nearby Burger King or Five Guys for a quick bite, or spend some time at Walmart while your vehicle is being serviced. If you've opted into text updates, we'll reach out when your vehicle is ready. If you're in the 49735 area, trust Safelite for your all your auto glass needs.
Local landmarks
Shopping
Walmart
Restaurants
Burger King
Culver's
Five Guys
Buffalo Wild Wings
Local Safelite services
Receive professional windshield replacement services with Safelite AutoGlass, covering side windows, front, and rear windshields. Our trusted technicians will evaluate front windshield damage, and may decide a windshield repair instead of a complete replacement is necessary. Safelite also provides a streamlined service, combining windshield replacement with advanced safety system recalibration in a single appointment.
Review by Lynn H. on 1 May 2026review stating 3 Windshields
The staff is amazing and extremely helpful. My 2022 Toyota RAV4 Hybrid had ice damage to the windshield and would not calibrate. They did everything they could possibly do to recalibrate that system. Very polite people!
Review by Julie (. on 11 Feb 2026review stating Talk to someone
I tried to talk to a rep. and it doesn't give me an option. I have a insured that had work done by you. He didn't give us the receipt. I need it to get him some money back. I've tried 3 times. Each time I get hung up on. GGGRRRRR
Comments by Store Owner on Review by Julie (. on 11 Feb 2026
Safelite Team
02/13/26
Sounds like you're having some trouble reaching us, Julie. Please feel free to reach out at safelite.com/contact-us or to speak with a representative, call 1-800-800-2727.
R
RDA
Verified Reviewer
1.0 star rating
Location of service:Shop
Recommended:1 (Never)
12/06/25
Location of service:Shop
Recommended:1 (Never)
Quality of Service
1 of 5 rating
Value of Service
1 of 5 rating
Quality of Service
1 of 5 rating
Value of Service
1 of 5 rating
I shop local.
Review by RDA on 6 Dec 2025review stating I shop local.
It is beyond frustrating that I can't call and talk to a human 7 miles away to arrange for expedited service. AI has it's place, it's not replacing a neighbor I wish to send my business to. I can't review your quality because your interaction score is 0.
Comments by Store Owner on Review by John p. on 12 Aug 2025
Safelite Team
08/14/25
Sorry for the issue. Please schedule a no cost follow up at mysafelite.com, so we can help.
S
SUPERIOR S.
Verified Buyer
5.0 star rating
Location of service:Mobile
Recommended:10 (Definitely)
11/19/24
Location of service:Mobile
Recommended:10 (Definitely)
Quality of Service
5 of 5 rating
Value of Service
5 of 5 rating
Quality of Service
5 of 5 rating
Value of Service
5 of 5 rating
Perfect job!
Review by SUPERIOR S. on 19 Nov 2024review stating Perfect job!
Our Technician was a very polite person and knew exactly what he needed to do every step of the way. He got here when he said he would, got right to work. He did a very professional job and didn’t miss a step. I would recommend him to everyone. He’s a very talented and upstanding young man.
