Albany, NY

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Store address:

1981 Western Ave
Albany, NY 12203

Store hours:

Monday - Friday:8:00 AM - 5:00 PM
Saturday:8:00 AM - 4:00 PM
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Windshield Repair and Replacement in Albany, NY

Trust the skilled technicians at Safelite® AutoGlass in Albany, NY to take care of all your windshield repair and replacement needs. With experts trained to industry safety standards, Safelite® can help get you back on the road with safe, effective windshield repair. Our Albany service center also features windshield replacement, so you'll also be covered should extensive damage occur.

Auto Glass Services Offered:

Local tips:

We have drinks and TV in the shop. Burger King, Western Diner and Mr. Sub are within walking distance.

gold star gold star gold star gold star gold star

@safelite not only did the safelite guy replace my windows, he cleaned all 4 of my other windows and my awesome

Twitter AvatarToni T.@ToniLeighMc

SAFELITE AUTOGLASS - ALBANY,NY (04031) is rated 4.7 out of 5 by 145.
Rated 5 out of 5 by from great place for jk windsheild I used them last Saturday was very happy with service.
Date published: 2018-02-21
Rated 5 out of 5 by from Great Service Fast, friendly and efficient service. Thank you Safelite
Date published: 2018-02-09
Rated 4 out of 5 by from Thank you for not having a receptionist, the customer service is appreciated.
Date published: 2018-02-08
Rated 3 out of 5 by from Computer Errors & Small Waiting Area When I first walked into my local Safelite location no amount of coaxing could get the computer to actually schedule my appointment. Despite initially indicating an open spot the computer then refused to book it, and insisted that I use a location over 1 hour away. Ultimately *I* had to use the online site to schedule an appointment. The employee was perfectly competent and professional throughout the issues, and attempted to do everything possible to get the system to accept my booking. Finally, the waiting area was cramped and claustrophobic. So much so, that I immediately left and went to a nearby coffee shop to relax and wait. Ultimately, the service and technicians were fantastic. But the computer system used by Safelite and the accommodations where customers are expected to wait 1+ hours while work is being done were sorely lacking.
Date published: 2018-02-07
Rated 5 out of 5 by from Service They did a great job,they were ready when I got there and got right in
Date published: 2018-01-26
Rated 4 out of 5 by from 4 Star Rating.... I needed to get a new windshield and added the best wipers offered. I was pleased with the work that was done with the windshield, but I had to return the wiper blades. They did a horrible job of cleaning the glass. A four star rating for a good experience and customer service.
Date published: 2018-01-16
Rated 5 out of 5 by from The service was great The two men that helped me were great though man it is cold in their waiting area, if waiting be prepared for the cold.
Date published: 2018-01-05
Rated 3 out of 5 by from Good work/poor customer service knowledge They fixed the windshield on time, but it is impossible to reach a technician. They also left tape on the windshield and roof without communicating to me how long it should be left there. Also, it was not as easy as it should have been to get a quote. It was $200 cheaper to not file an insurance claim, the company should relay that to the customer without having to pry for that information. They completed the work without issue, but it should be easier.
Date published: 2018-01-04
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