Toni T.@ToniLeighMc- REVIEWS
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Service Appointment Windshield Staff Experience Safelite
Work Guys Car People Dana Waiting Area
Crack Price Wait Fixed Felt Replacement
Speed Employees Waiting Room Surface Location Atmosphere
Service Appointment Windshield
Staff Experience Safelite
137 Reviews
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Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent Service
We were very pleased with the service from Safelite. The gentleman was very pleasant to work with.
On SAFELITE AUTOGLASS - ALBANY, NY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Service technician wasresponsive and resourceful
Service technician wasresponsive and resourceful in resolving vibration noise near my car’s windshiel.
On SAFELITE AUTOGLASS - ALBANY, NY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Car window
The guys was very polite and fixed my window fast. Service was overall great
On SAFELITE AUTOGLASS - ALBANY, NY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
I had windshield replaced on
I had windshield replaced on Western Ave., Guilderland, NY by a rep named Marty who was a pleasure to deal with!!!
On SAFELITE AUTOGLASS - ALBANY, NY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Nice friendly service
I arrived on time they told me it would take 2 hours it only took an hour I was in and out the service was excellent
On SAFELITE AUTOGLASS - ALBANY, NY
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
No call no show
My windshield cracked late on a Monday night first thing Tuesday morning I made the earliest appointment I could make which was Friday. Friday came and I got a call from the tech saying he had a flat and would be there later in the afternoon. We sat at home all day (8am-5pm) and no one called to say they couldn’t keep my appointment or that we needed to reschedule my appointment. I called Saturday morning and they don’t know what happend and the only thing I could do is wait til Monday the get my windshield replaced. CS was horrible dealing with the situation
On SAFELITE AUTOGLASS - ALBANY, NY
This is certainly not the level of service we are used to providing, and apologize for letting you down. You should have been notified of any changes in service and we're sorry you were inconvenienced, Tracy. Please know, your feedback is greatly appreciated and will be shared with the appropriate management team.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Super Easy and Fast
Expected upon arrival, friendly, finished really quick.
On SAFELITE AUTOGLASS - ALBANY, NY
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Service was great they asked
Service was great they asked about the stickers if I wanted them or discarded they were convenient about that the waiting room was very sufficient and clean took no more than 45ish mins all around good job the staff there.
On SAFELITE AUTOGLASS - ALBANY, NY
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