Pittsfield, MA

Arrived when they said and job was done well, very clean

We had a great experience with the tech coming to our house to replace our windshield. He had a little trouble finding the house and called to confirm the location then arrived promptly and took care of everything. In the past 12 years or so this is the third time we have used safelite and I’m always impressed with the service. You are told a window of time and then the day of they provide a more specific estimate. The tech greeted my husband and let him know how long he anticipated it taking and when he was all done let him know how soon the car could be driven/ when we could get a car wash etc. I went out early the next day and was impressed that all of the stickers (inspection/registration/ez pass) had been moved to the new windshield and you can’t even tell. Such a relief to have that taken care or as its currently our only vehicle.

There was some difficulty making appointment but the actual delivery of service was terrific

Your Pittsfield shop was really dumpy, but everything was done in a timely manner and I got out 20 minutes earlier than expected. Move to a more upscale place!

Quick ,efficient, great job right in my driveway

Your tech arrived on time, was fast and efficient, polite, and expert. Everything was done quickly, safely, and exactly as promised.

Service tech was on time and very professional very friendly and knowledgeable and very cute

Simple professional thankful