Pittsfield, MA

We received, fast, friendly and professional service.

I had a broken windshield. Safelight let me know I just had to let my insurance know which company I wanted to use. I was able to make an appointment online for the next day. The technician came out to my house, was on time, and did a great job. I still can't believe how simple it was! So pleased.

Shortly after our first major snow storm in Adams, MA in Dec of 2020 I noticed a large half moon shaped crack at the base of my windshield. It was over one foot long. I contacted Safelite (via on line system) and soon had a technician scheduled to do the repair in my driveway. It was a cold day and was not the best of working conditions. The technician was on time, very courteous and very professional. He worked non stop the entire time and also had the difficult task of syncing up / calibrating the trucks computer with the new windshield as there were several electronic features built into the windshield. I was more than pleased with this service and the technician (who happens to live in Adams, MA) for his great work. No doubt I will call on Safelite again if needed!

Very happy with the work and customer service was outstanding.
Very professional.

I was very happy with being taken on time and the work was done efficiently. Thank you!

The first window I ordered came in and I dropped my car off to get it installed and was told later it broke installing it which didn’t really bother me that much but I had to drive a few hour trips in a snow storm while waiting for the new one to come in and then when the second one was installed it was a tinted window when I remember saying I had clear windows so now it doesn’t match any of my other windows at all and I was never informed my back wiper and washer fluid were not going to be connected back in place so I was left to do that myself

Everything ran smoothly. Man at front desk was friendly and helpful. Service was very quick.

Very happy with service and timing of service.