Windshield Repair & Replacement in PITTSFIELD, MA

DAVID

03/20/19

Chris called ahead, showed up

Chris called ahead, showed up exactly when he said he would and did a great job installing the windshield. He cleaned the dash and left no trace that any work had been performed.

On SAFELITE AUTOGLASS - PITTSFIELD, MA

BRIAN W.

03/18/19

Came to me

Technician showed up when scheduled and completed job

On SAFELITE AUTOGLASS - PITTSFIELD, MA

LISA L.

03/17/19

Damage to Grill on Vehicle

The replacement of the windshield was good but the grill on the front of the vehicle was broken in the process and Safelite refuses to take responsibility for the damage.

On SAFELITE AUTOGLASS - PITTSFIELD, MA

Safelite Team

03/19/19

Please allow us to apologize for the negative experience you had during your service appointment. It seems that we have failed in our mission to provide excellent customer service. Your comments will be shared with the appropriate management team so that these types of issues may be prevented in the future. If you would like to speak about this matter any further, please feel free to contact our customer care team at 800-800-2727. Thank you.

RANDI

03/16/19

Excellent service

The technician was on time, personable, & helpful. He did a great job!

On SAFELITE AUTOGLASS - PITTSFIELD, MA

LISA

03/14/19

Excellent service all Around

I was impressed with every aspect of replacing my windshield with Safelite. When they called to set up the appointment the customer service rep was very pleasant and knowledgeable. My technician was very polite as well. I had scheduled a mobile visit, and wondered as I drove to work how on earth anyone could do the job in such cold weather. My technician Adam called and asked if he could please bring my car to the shop since it was so cold out. He picked up my car and returned it within just over an hour with the new windshield. He took great care of my vehicle. The windshield looks great! I highly recommend Safelite in Pittsfield.

On SAFELITE AUTOGLASS - PITTSFIELD, MA

JENNIFER

03/11/19

Windshield

I was very pleased from start to finish of the while thing from the phone call to the time he finishef putting in my windshield, very informative thank you very much

On SAFELITE AUTOGLASS - PITTSFIELD, MA