Latham, NY

Very reliable and helpful. Followed through and completed the job as promised and the tech even arrived early.

On time, quick and professional

Our Tech Korey was great. Took his time, did it right and was personable and polite. I have never had a bad experience with Safelite. I recommend them to anyone who needs a windshield.

The gentleman came to my house and changed my windshield very quickly. He was about an hour ahead of his schedule. Here’s a quick talker and very full of himself. Had absolutely no problem telling me that the person who installed the last windshield should not be doing them as a business. The gentleman has been in business for about 35 years if not more. Also after he left I noticed there was grease on the light gray seat, drivers seat. I did text the gentleman and mention this to him and he pretty much called me a liar and told me it was there when he started the job and he took a picture of it. Well that same grease appeared on the passenger seat as well and in one other area on my car. I am very particular about my Cadillac and keep it very neat clean and pristine as I can. I was positive when I parked my car there was no grease on the seat or I would’ve noticed it. Especially on the passenger seat because the seats are very light gray and the grease is very dark. Your so-called professional pretty much called me a liar and it totally pissed me off. I will say this is the first and probably the very last time I will ever use Satellite.

Jamie was on time and very friendly

After having my windshield replaced not only does it leak but I’m missing two outer plastic covers for the lower windshield and the weather stripping is sticking up

Paul was very professional

Great prompt service. Jeremy was polite and gave the next 24 hour care instructions.