Two months later, I took the car to the car wash and the window leaks! Technician came out, but couldn't replace it because it was raining that day. They said they would come the next day. It's now two weeks later and I have yet to hear anything from safelite.
So here I am waiting, with a window that still leaks, broken trim pieces, and no communication from safelite. Hopefully this review may get someone from safelite to get in contact with me. I've tried calling the local phone number to the shop, but it never connects me with anyone; my longest time waiting on the phone was 47 minutes.
Working with my insurance company was a plus, since it resulted in no out-of-pocket expense for me.
However, the reason for the three star review is that the chip is still quite visible, and running a fingernail over the spot catches. Thought it was supposed to be smooth? As long as it doesn't get bigger or crack.....