Clive, IA

We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.

We're very sorry this experience failed to fully meet your expectations. Your feedback is greatly appreciated, so we can follow up with our technician.

Thanks for reaching out and we look forward to serving you in the future.