Have used them before, they're prompt and know their business.

I should add: in general, I've found companies in the glass-replacement service to be responsive and professionsl.Sort of surprising that you have to use them as much as you do, but over the years, with multiple drivers, it adds up. I've mostly used Safelite recently, and they do well.

We had 2 windshields replaced on the same day. Everything seemed to have gone well. When one of our employees went to get in his pickup 5 days later there was a crack in the windshield from the mirror to the dash. Now we have to get it fixed again.:(

I had a new windshield put in and ever since it keeps frosting over inside my car..not sure if it was put in wrong or what but it never did this before

Prompt, courteous, effective

Had originally went from repair, by my opinion, to replacing the windshield. With that change, they still got the replacement done in the amount of time they quoted us.

I had an appointment at the Midland, MI location to have my front window replaced. When I arrived there the manager Rob told me the window was the wrong one. He made an appointment to have a tech to come to my house the next day to replace it. Andrew the tech came out on time and he said he had the wrong window. I explained that's what Rob the manager said yesterday. Andrew said Rob doesn't replace windows anymore he wouldn't know which glass was really needed. The 3rd appointment I made was in a different location since I learned the Midland location couldn't get the job done. The tech in Des Moines Iowa was great. She came to my place of work and replaced it by herself, she had the proper glass. She's awesome the Michigan crew not so much.

Fast service, great result.

Made the appointment online. Got in at the time scheduled. Fast, friendly service and clean.