Very pleased with service and quality of product.

The technician was friendly, kind and did a great job.

Service person was bright and I actually enjoyed speaking with him. He was confident and twice as fast as the last person who did my windshield.

I am going back to have my back window addressed. Had it replaced and it has a whistling sound coming from it. Very irritating considering the amount of money it cost and another day of getting my window taken care of.

Nice guy, showed up on time, worked quickly, answered all my questions.

I had the windshield replaced in August and it was $420.00. For this incident, 6 months later I was quoted $440 without insurance, $750 with insurance w a glass deductible, and after he finished replacing it I got a bill for over $1100.00 and paid my glass deductible. This seems very fraudulent, My rates better not increase due to this. I will be checking with my insurance company as to why the rate fluctuated so much from quote to repair within a week. Also, my driver was 1.5 hours late for my 8am-12pm appointment time; and when I told him he was late and that I had appts to go to, he claimed that he wasn’t late and that he wasn’t going to argue with me and hung up on me. I called him back and he didn’t respond. Very immature boys working for their company, that don’t take accountability or apologize for inconveniencing a customer. There’s also sticky stuff on the windshield, it may be a scratch. Not a good experience at all. I was livid when he hung up on me!

Professional and knowledgeable. Extremely courteous as well.

Ken was amazing. He was extremely professional, kind and knowledgeable. He was even willing to chat about some non-glass related issues I mentioned after a casual chat about my vehicle. He has years of prior experience as a mechanic which made his expertise even that much more apparent. It was very cool that the job could be done in the comfort of my home, too! I would 100% use Safelite again and I would go out of my way to request Ken as the technician. Thanks for the very pleasant experience!