Chambersburg, PA

Very pleasant tech came and replaced window. My only complaint was that he didn’t have the correct windshield the first time so it took 2 visits. But the tech was very apologetic and made the rescheduling process simple. Very happy with service.

They showed up twice to replace my windshield and because of rain we decided to take it to the shop and they replaced it in good time and very nice to deal with.

Got the window fixed very fast and can’t even tell where the crack was.

Tech did not clean the windshield, it still had the suction cup marks on windshield, 2 hours after the tech installed the glass i noticed the edge was chipped and the top right looks to be damaged, (loading/unloading from van ?) Now ive been waiting for thwm to come and write up a warranty claim

Brain did an awesome job replacing my windshield. He was very knowledgeable and welcoming.

Unfortunately on July 22, my car was broken into and the drivers side mirror was completely shattered. It was the car we were taking on vacation that very weekend. I was so pleased when I could schedule an appointment through my smartphone almost immediately. It was so quick and efficient I had to call to follow up because I could not believe how easy it was. Saturday July 25 at 8:00am I dropped my car off for the repair. We were leaving for vacation on Sunday. An hour later I was called by safelite, informing me that the wrong window was placed in the wrong box and my car was unable to be fixed at this time. I had to reschedule (over a week later due to vacation, AND had to pick another car to take on vacation) Then on Aug. 3, I took my car to SafeLite again, only to have the same issue happen yet again!!! So unbelievable and yet it happened. Rescheduled for Wednesday Aug 5th and finally got the correct window replaced. I was not upset with the staff at SafeLite, they were very apologetic, however the whole experience was pretty unfortunate. I was going to give the guy who installed my window rave reviews but before I left he asked for my keys back because when he was cleaning up his area he found a screw that belonged in my car!! WHAT? How does that happen!!! Luckily I was still there. I wonder what they would have done if I had already left.

I have no complaints regarding services received. The manager and technician did a great job keeping me updated on the cars status and even worked through a few issues with the camera system. The glass has been installed for over a week and no issues so far. I appreciate their patience and would absolutely use this facility again, if needed.

My daughters car had cracked windshield. I was home from leg surgery.She was leaving in three days for college. The next day,safelite tech was in our driveway and windshield replaced. It doesn’t get any better than that👍