Dover, OH
Store address:
219 West Front StreetDover, OH 44622
877-465-5224
Store hours:
| Monday - Saturday: | 8:00 AM - 5:00 PM |
| Sunday: | Closed |
Windshield Repair and Replacement in Dover, OH
Extreme summer heat and poor road conditions both contribute to the spreading of windshield damage, so it's important to repair or replace your auto glass when damage happens. The technicians at our Dover location will happily fill cracks and chips, offering you a national warranty for the repair. For larger cracks, our technicians can carry out full windshield replacement using OEM or OEE auto glass, getting you back on the road.
Auto Glass Services Offered:
Local tips:
Safelite AutoGlass is located in the same building as Paul's Body Shop.
@safelite not only did the safelite guy replace my windows, he cleaned all 4 of my other windows and my rearview....how awesome
Toni T.@ToniLeighMc
SAFELITE AUTOGLASS - DOVER,OH (05711) is rated
out of
5 by
226.
Rated 4 out of
5
by
Tk71 from
Very pleased
We had an appt in the morning but our other appt. Ran late and they were able to reschedule for later that day
Date published: 2018-04-16
Rated 5 out of
5
by
N0name from
Travis=Amazing customer service!
Travis did an amazing job for the safe light company! He was super courteous and helpful and friendly... we are very appreciative for the work that he did!
Date published: 2018-04-14
Rated 1 out of
5
by
DaraC95 from
Unfortunate Service
I scheduled an appointment in the beginning of March to get my windshield replaced and was called a week later and told my windshield came in damaged. I was understanding and rescheduled. I went to my new appointment and sat in a waiting room for nearly two hours while my windshield was being replaced, only for the installer to tell me AFTER completely installing this windshield that it was also damaged having three large scratches in my line of vision. He offered either a full refund or a rescheduled appointment. I rescheduled for the third time. I went to my final appointment and sat in the waiting room again for quite awhile only for the installer to tell me that the third windshield also had a scratch in it. He installed it anyway. This time, he only offered me a partial discount, and because I’m understanding, I accepted this partial payment. I left the shop only having to return moments later once I realized the installer forgot to put my antenna back on. Finally, after driving off and constantly looking at the scratch in my damaged windshield that I only got a partial refund on and terrible service, I realized that I deserved a full refund. I contacted customer service and spoke with a woman named Diane. She was unable to resolve my issue at first and took a few days to get back to me. After nearly a week, I received a release of liability form for a full refund of the wrong amount. She had subtracted my partial discount from the remaining amount paid instead of the original amount. I had to inform her of my total amount paid and wait for another release of liability, which I received days later. She gave me no instructions on how I should turn in this paper work; email, fax, or mail. So I signed it, scanned it, and sent her the file. Days later she responded and said that she would turn in my paperwork and I would receive my refund. After a week with no updates, I emailed her and she told me there was another error and that after she fixed it, it would be 3 to 5 business days. I finally received my refund today after over a month long process today.
This entire situation was unfortunate and should not have to happen to a customer. My suggestions aren’t really suggestions because a windshield replacement company should already assure that the windshield arrives to the shop undamaged. Also, the refund process should be more streamlined and better explained to customers.
I will not be using Safelite in the future. I hope you can assure that these things don’t happen to another customer.
Date published: 2018-04-14
Rated 5 out of
5
by
tazzmania from
Excellent Service
Tech called to see if he could come early. I wasn't at home so he had to keep original appt. If I hadn't had a previous appt. he could of come early. Excellent job.
Date published: 2018-04-13
Rated 5 out of
5
by
Happyhousewife1 from
Fast
Super fast and professional. The man was neat and clean
Date published: 2018-04-12
Rated 5 out of
5
by
The Tender from
Great Service
They changed my windshield 2 weeks ago and did a great job!
Date published: 2018-04-10
Rated 5 out of
5
by
Hollyg123456 from
Great service
I used them a week ago and I am so happy that I did thank you so much Safelite
Date published: 2018-04-09
Rated 5 out of
5
by
Timmis2 from
Great service
The tech worked quickly and was very informative. He even took the time to install wiper blades I had already purchased.
Date published: 2018-04-09
