Fort Dodge, IA

The technician was great to work with and did an outstanding job although the first windshield was found to be defective and I was notified by the first technician that a new one was ordered and when the replacement arrived it would be installed. The new one was installed and the technician was on his way. After cleaning the windshield I found it to have imperfections and don't feel this is the same quality as Ford Motor Company would put out. I will be calling my insurance company to determine what should be done. The imperfections is that in several areas of the windshield there are "what I would call" waves in the glass. It shows especially when you look at an angle from side to side. The driver side and passenger side appear the same, about 12 inches from the outside edge at both sides of the windshield.