Very nice job ! He was very helpful and did what was needed thank you so much

I had my windshield done by Bryan and I was very happy with his job. Thanks

Insurance Co got my appt booked within minutes of contact. In & out in less than 90 min, kept me updated on progress. Only detriment is it is located 45 min from home - would be good to hv Horseheads location

The gentleman who came to my house was really friendly and explained things as he did them which is nice.

Safelite in Ithaca was hired to replace the windshield of our Toyota Minivan. Scheduling was very simple and they did a good job of giving us a heads up before they showed up. After arriving and removing the trim from the windshield, Brandon the Tech noticed that our van has a heating element in the windshield. The parts he had with him for us did NOT have that feature. Our Van is pretty old. He could have just installed the windshield he had and we might have never known that we didn't get a like kind windshield with the heating element, but instead he notified us of the discrepancy and gave us the option to install anyway or wait a day until new parts come in! I couldn't believe. I'm so thankful that Brandon from Safelite is a forthcoming. We decided to wait for the matching parts to keep the heating feature. Safelite/ Brandon was back the next day for a perfect install. Thank you!

During installation of my windshield somehow my windshield wiper arm and blade was damaged. Did not notice until a few days later.

I paid to have 1 wiper blade replaced and unfortunately they took the brand new one I bought myself at another time. That was frustrating, it does amaze me that they can change an entire windshield in my driveway!

Brandon was efficient and professional- thanks!