Lafayette, IN

They adjusted the service time to accommodate me, but then there was an issue with the glass install so I had to wait while they brought in a new piece of glass.

Great communication and service

Drove about 40 minutes to the closest Safelite location in Lafayette on June 9. Based on initial information I provided to Safelite, my windshield needed just a repair and not replacement. Once at the Safelite location the technician determined that in fact the windshield could not be repaired and needed to be replaced. Two days later, another technician arrived at my apartment complex with the correct windshield and did the job in the complex parking lot. Pretty cool to have this type of service. Never had this type of repair performed on a vehicle I owned AT MY RESIDENCE!!!

Windshield looks great. Technician did a excellent job. He was on time and very courteous.

Awesome Experience! I was so impressed with the website and ease of use. The gentleman that did the work stay connected through the whole process and let me know what was going on and when. He did it on the hottest day in Indiana and I never heard any complaints from him. I had seen the commercials and they did everything they said they would do and more.

Do to issues on my end i had to reschedule not 1, not 2..... But 3 times! And each time they did with a smile and when the technician came out to help he was very educational. I even learned the difference between the 2 types of glass. Once he got to work amd discovered my truck has bolted in window he invited us to the shop to complete the repair. Which i again missed ....( lol crazy week) and we walked into the shop, kinda unannounced, the following day and were greeted with smiles. Once they confirmed our glass was still in the shop they took fixed her up and we were out the door in less than 30 mins! Best experience i ever had. I wosh they could fix the rest of my truck too lol! 10 STAR SERVICE!!!!!!!

From the time I walked in the door to the time I received my keys at the end. I received excellent service. The Lafayette crew were very helpful and I would recommend them to anyone. Thank you for the great service I received.

Jacob did a super job on both vehicles. Super nice and explained what and how he would do it