Toni T.@ToniLeighMc- REVIEWS
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Service Technician Safelite Work Tech Windshield
Experience Use Guy Installer Man Looks
Problems Repair Window Process Glass Quality
Appointment Replacement Employees Person Staff Car
Service Technician Safelite
Work Tech Windshield
1252 Reviews
Updating Results
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield replacement
My service technician was awesome. He was professional and courteous and replaced my windshield within an hour. I will definitely use Safelite again.
On SAFELITE AUTOGLASS - LOUISVILLE,KY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Broken Windshield
Had a rock hit my windshield and put a large chip in the middle. Called Safelite and had it fixed the same day. The team does excellent work.
On SAFELITE AUTOGLASS - LOUISVILLE,KY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Professional
We had an appointment for a front windshield replace the on a Rx350 LEXUS.When I arrived a friendly receptionist verified the appointment , noted that I requested new wiper blades, had me sign the work order and offered for me to enjoy the fresh coffee and snacks in the lobby. She explained the wi fi connection and the location of a multi port phone charger should I require the need for one. She said they were on schedule and the installer would be with me momentarily to get my keys and allow me to address any issues I might be concerned about.He returned in about and hour, said all had gone well and I was provided a guarantee for the windshield and quality of installation. I paid for the new wipers and departed. The review title says it all.
On SAFELITE AUTOGLASS - LOUISVILLE,KY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great job
The tech that installed my windshield was a super nice guy professional all the way
On SAFELITE AUTOGLASS - LOUISVILLE,KY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Fast and friendly
Friendly service and were able to get my car done faster so I could get to an appointment.
On SAFELITE AUTOGLASS - LOUISVILLE,KY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Front windshield replaced
I received excellent service! The whole experience from beginning to end was great, so simple!!
On SAFELITE AUTOGLASS - LOUISVILLE,KY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The gentleman that replaced the
The gentleman that replaced the window was very courteous.
On SAFELITE AUTOGLASS - LOUISVILLE,KY
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
windshield wipers
The service by the technician was great. Windshield looks nice. The windshield wipers, though, are garbage. They consistently flip over and leave rubber marks on the windshield.
On SAFELITE AUTOGLASS - LOUISVILLE,KY
Steven, we're very sorry you are having this issue, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent no hassle service.
I called described the crack to the insurance company. They said I could use any company, I chose Safelite. The insurance company redirected me straight to appointments. I was able to get next day service. They came to my office, replaced the windshield with little disruption to my work day or my wife’s off day (major plus). They recommended Wiper blade replacement at the time of replacement. I declined thinking I could do it on the weekend if really needed. Big mistake. Apparently wiper blades conform to a windshield over time......it rained the next day and I learned the hard way. Take the wipers or have a new set ready to install. Overall this was the easiest repair I’ve ever had done.
On SAFELITE AUTOGLASS - LOUISVILLE,KY
We are so happy you had a great experience with Safelite. We appreciate your business and we will always be here if you need anything. Have a great day!
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