Safelite® Massena, NY

 4  |  20 Reviews

To prevent the spread of cracks and other windshield damage, choose repair from Safelite® in Massena, NY. We offer 30-minute repairs, each with a national guarantee to help strengthen your windshield. For damage that can't be repaired, Safelite®'s technicians in Massena carry out windshield replacement with OEM and OEE auto glass and advanced, one-hour adhesive.


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Store hours

Monday: 8:00 a.m. - 5:00 p.m.
Tuesday: 8:00 a.m. - 5:00 p.m.
Wednesday: 8:00 a.m. - 5:00 p.m.
Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.
Saturday: Closed
Sunday: Closed

Local tips

Safelite® is behind Frenchie's Chevrolet. Watch TV, use the Wi-Fi here, or go to Jreck Subs.

Get repair or replacement to extend the life of your windshield in in Massena, NY at Safelite®. Stop by the local Safelite® service center for expert advice and experienced windshield repair and replacement, both administered by skilled professionals. Do you have other glass damage? Safelite® can also quickly replace your side glass, vent glass or rear windshield via in-shop or mobile service.

SAFELITE AUTOGLASS - MASSENA,NY (04220) is rated 4.0 out of 5 by 20.
Rated 5 out of 5 by from Excellent experience with this company I recently noticed a small nick in my windshield and contacted Safelite for service. The experience was what every service call should be like. All I had to do was make one short phone call. The technician came to my place of work that day, explained the process, told me I could watch him work if I wanted (I declined),repaired the damage, and was done within 30 - 45 minutes. Plus he vacuumed my dog hair covered car. Nice touch. I will definitely recommend Safelite to friends and family members.
Date published: 2015-11-05
Rated 2 out of 5 by from Tardiness costs money My windshield on recently purchased vehicle needed replacement. My mechanic suggested Safelite, as he's been satisfied with their work. The tech showed up an hour and a half past the agreed upon four hour time slot. I missed an appointment, for which I had to pay, since I could not show up there as promised. While a discount was given regarding the missed time slot, further reduction was not possible to secure, as Tech's cell phone had limited service in my area. The promised wiper blades which had been supplied were the wrong size for my car. Over all a frustrating experience. I did like the fact they came to my house, but ti would have been faster I think to go their shop for windshield replacement. Perhaps they would have had the correct size wiper blades there. Now I must spend even more time tracking down and having new wiper blades installed. Would I use Safelit again? Undecided at the moment, as I'm out $75 for missed appointment after being assured that I'd be able to keep the 2 PM time slot.
Date published: 2015-10-29
Rated 5 out of 5 by from Great service Had my windshield replaced and it didn't take long at all and the person who did it was very nice.
Date published: 2015-10-21
Rated 5 out of 5 by from Excellent Front window replaced, fast service, clean and nice guy
Date published: 2015-10-20
Rated 5 out of 5 by from Seamless Transaction I had to replace a pitted a pitted windshield. I booked the appointment on my iPhone. Every aspect of the transaction was easy, accurate and cost friendly. I loved the way they communicated the what, where and when of how they were going to do the job and actually completed job in manner described.
Date published: 2015-09-27
Rated 5 out of 5 by from Excellent I had my windshield replaced. I was very pleased with the safelite employee he was very professional and explained everything perfect. He even tried to assist me with charging my battery because it died!
Date published: 2015-08-18
Rated 5 out of 5 by from Fast Installation Tim Dalland installed the new windshield in my 2001 Ford Crown Victoria in less than an hour - super impressed! I contacted Safelite on July 9th and had it installed on July 11th - I didn't really expect it to be done so fast and with such professionalism by Tim. My thanks to Tim and Safelite for having a location here in Massena.
Date published: 2015-07-23
Rated 5 out of 5 by from Great work! Very impressed by the work that Safelite does. Staff at the Massena NY store are friendly, quick & thorough. I plan on using their services again if needed.
Date published: 2015-07-21
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