Safelite® Massena, NY

 4.2  |  26 Reviews


To prevent the spread of cracks and other windshield damage, choose repair from Safelite® in Massena, NY. We offer 30-minute repairs, each with a national guarantee to help strengthen your windshield. For damage that can't be repaired, Safelite®'s technicians in Massena carry out windshield replacement with OEM and OEE auto glass and advanced, one-hour adhesive.


11 RAILROAD ST
MASSENA, NY 13662
877-465-5224

Get directions


Store hours

Monday: 8:00 a.m. - 5:00 p.m.
Tuesday: 8:00 a.m. - 5:00 p.m.
Wednesday: 8:00 a.m. - 5:00 p.m.
Thursday: 8:00 a.m. - 5:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.
Saturday: Closed
Sunday: Closed


Local tips

Safelite® is behind Frenchie's Chevrolet. Watch TV, use the Wi-Fi here, or go to Jreck Subs.

Get repair or replacement to extend the life of your windshield in in Massena, NY at Safelite®. Stop by the local Safelite® service center for expert advice and experienced windshield repair and replacement, both administered by skilled professionals. Do you have other glass damage? Safelite® can also quickly replace your side glass, vent glass or rear windshield via in-shop or mobile service.


1
SAFELITE AUTOGLASS - MASSENA,NY (04220) is rated 4.1538 out of 5 by 26.
Rated 5 out of 5 by from excellent service Technician was very knowledgeable, polite ,and was on time.
Date published: 2016-02-04
Rated 5 out of 5 by from Happy Customer My windshield was under warranty! They replaced it! All went smoothly from beginning to completion.
Date published: 2016-02-01
Rated 5 out of 5 by from Great work the man was very pleasant to speak to and was very efficient at the work that needed to be done.
Date published: 2016-01-07
Rated 3 out of 5 by from Problems with new winshield The windshield was defective, or put in wrong, Had to drive 60 miles one way to get it fixed. They could not fix it had to drive back 60 miles. They ordered a new windshield and came to my house the next day to install a new one.
Date published: 2015-12-26
Rated 5 out of 5 by from Great Service, The technician explained every step to keep me informed of what he was doing and what wasn't done right. He is a valuable asset to your company.
Date published: 2015-12-18
Rated 5 out of 5 by from great service I had my winshield replaced. The person who did it was very friendly and pleasant to talk with.
Date published: 2015-12-08
Rated 5 out of 5 by from Excellent experience with this company I recently noticed a small nick in my windshield and contacted Safelite for service. The experience was what every service call should be like. All I had to do was make one short phone call. The technician came to my place of work that day, explained the process, told me I could watch him work if I wanted (I declined),repaired the damage, and was done within 30 - 45 minutes. Plus he vacuumed my dog hair covered car. Nice touch. I will definitely recommend Safelite to friends and family members.
Date published: 2015-11-05
Rated 2 out of 5 by from Tardiness costs money My windshield on recently purchased vehicle needed replacement. My mechanic suggested Safelite, as he's been satisfied with their work. The tech showed up an hour and a half past the agreed upon four hour time slot. I missed an appointment, for which I had to pay, since I could not show up there as promised. While a discount was given regarding the missed time slot, further reduction was not possible to secure, as Tech's cell phone had limited service in my area. The promised wiper blades which had been supplied were the wrong size for my car. Over all a frustrating experience. I did like the fact they came to my house, but ti would have been faster I think to go their shop for windshield replacement. Perhaps they would have had the correct size wiper blades there. Now I must spend even more time tracking down and having new wiper blades installed. Would I use Safelit again? Undecided at the moment, as I'm out $75 for missed appointment after being assured that I'd be able to keep the 2 PM time slot.
Date published: 2015-10-29
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