Toni T.@ToniLeighMc- REVIEWS
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223 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent service
I couldn't be more pleased with the friendly and competent service at Safelite on Broadway in Oakland. The people are great and the delivery of service was efficient with no mishaps or delays. And when I drove in with a broken car window one early morning, they promptly offered to remove the broken glass and taped the window with plastic. This was before I even arranged to have the glass replaced at a later point!
On SAFELITE AUTOGLASS - OAKLAND, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Service
Happy with the service and when additional cracks were identified, he was kind enough to help address.
On SAFELITE AUTOGLASS - OAKLAND, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Although the wrong size glass
Although the wrong size glass came out, they were able to get the right size within the hour. Good experience. Third time i have been broken in the past 12 months. I should get a discount!
On SAFELITE AUTOGLASS - OAKLAND, CA
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
My appointment was at 11
My appointment was at 11 am and I checked in about 10:45. I waited for the technician, but it got to be about 11:30, so I went up to the desk and asked about my appointment. She said she would check with the tech and he came to discuss my windshield at 11:35. The work was completed by 12:13. All staff was very friendly, but I was disappointed that, even with an appointment, and being early for the appointment, I was forgotten about.
On SAFELITE AUTOGLASS - OAKLAND, CA
We thank you for your business and we love to hear from our customers. We are so pleased you are happy with the outcome, and we appreciate your patience during the process as well.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Timely, communicative and great repair job
AJ was awesome he called me a couple of times to communicate his status. When I asked to change locations to my work parking lot he was totally flexible. And when I got out of my job my car was completely fixed. It was an easy experience and very positive. Thank you AJ
On SAFELITE AUTOGLASS - OAKLAND, CA
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Pretty solid
The people I dealt with were nice, the windshield looks good and the wipers work great. Only thing is I was told the car would be vacuumed and it definitely was not.
On SAFELITE AUTOGLASS - OAKLAND, CA
Thank you for your feedback. We appreciate you taking the time to let us know how we are doing. We are super pleased youre happy with our service. However, we apologize if your vehicle was not vacuumed as expected. Please stop by the shop or schedule a no cost follow up at mysafelite.com, to have this completed. We hope to assist you again in the future. Thank you.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
AJ
AJ was very quick with the windshield replacement of my Jeep and very understanding and patient when we had to maneuver the van in a garage with low clearance
On SAFELITE AUTOGLASS - OAKLAND, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Extremely helpful and friendly
Safelite was very helpful in rescheduling and ordering an oem replacement windshield for my car when we discovered during our first appointment that a non oem replacement would not do. They even checked with my insurance to make sure I was covered.
On SAFELITE AUTOGLASS - OAKLAND, CA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service
No hassle windshield replacement. Courteous and prompt.
On SAFELITE AUTOGLASS - OAKLAND, CA
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