Oakland, CA

Professional, thorough, efficient -- very pleased with the experience.

Safelite fixed a chip in our windshield. The mobile access was well communicated, efficient, and simple on my end in regards to needs. Thanks!

The gentleman that came was respectful, accommodating and knowledgeable. He did the work quickly and did an amazing job. I'm super happy with the service and the work.

I would go anywhere else besides safelite. Not only is the name an oxymoron but the service was terrible. I had to wait over two weeks for my glass to get in. I was OK with that as it was discussed the day I went in after my car was broken into. On day 13 I called to check on my appointment and was told my glass was not in stock and I had no appointment. After complaining and asking for a manager, it turns out my glass was received days ago and no one called me to schedule my replacement being installed. In the mean time I was paying for a rental car because I didn't want someone to easily be able to steal my belongings again with my missing rear window. I went in to get the new glass installed and it was done in a day. What they failed to tell me was that they weren't going to vacuum up the glass pieces that they knocked into my car to replace it, that they would break my rear windshield wiper arm, not the blade, requiring me to order a new part and pay for that on my own. Safelite didn't do anything with safety in mind. My windshield wiper arm was not only broken but installed backwards so it would go down the back of my car, not up the window. Just very poor service all around. I went here because of my insurance company, I should have forced them to let me go to the dealership or even a smaller local company.

Has my windows busted and safe lite out Came our and saved the day. Thank you for the speedy & professional service

The service tech broke my rearview mirror cover and didn't notify me, the plastic piece came off while I was driving today.

Ashley was professional, kind, and did a fantastic job.

My Rep made me feel like a person vs a service